Analysis Skills, Budgeting, Business Administration, Business Plan, CDL Driver's License, Coaching, Communication Skills, Contingency Plans, Continuous Improvement, Cost Effectiveness Analysis, Customer Satisfaction, Customer Support/Service, Detail Oriented, Employee Relations, Leadership, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Word, OSHA, Operations Management, Operations Processes, Order Picking/Packing, Organizational Skills, Performance Reviews, Quality Assurance, Recycling, Regulations, Safety Compliance, Safety/Work Safety, Staff Motivation, Training Program, Training/Teaching, Transportation Routing, United States Department of Transportation (DOT)
Who Are We?
Solid Waste Services of West Virgina, part of J.P. Mascaro & Sons (Solid Waste Services, Inc) is a locally owned and operated private family-owned company who has been experiencing record growth and success. In 1964, it started with one truck. We have grown into one of the largest most successful fully integrated solid waste companies serving the mid-Atlantic area. We started with a business plan 1964 that remains unchanged today: serve your customers well, treat your employees as family, and work hard.
Come Join Our Family!
Our New Martinsville, WV location is currently searching for a dynamic Operations Manager! This position requires independent judgement and the ability to lead, manage, direct, and implement the allocation of manpower and equipment in the most efficient manner to ensure that all customers receive the highest level of service possible. The Operations Manager ensures that all employees comply with all safety, D.E.R., OSHA and D.O.T. regulations and operating policies and procedures of the company, and continually reinforces the same through specific training programs and constant interaction with all employees. This position is responsible to train all drivers, laborers and supervisors and to complete any other duties as assigned by the General Manager.
What You Will Do:
- Sets up and/or approves the daily schedule and allocates manpower and equipment to attain the highest possible level of customer service in the most cost-effective manner.
- Responsible for the training of all drivers, laborers and supervisors in the policies, procedures and customer service goals of the company.
- Responsible for the actions of all drivers, laborers and supervisors while working on the job, the discipline or recognition of employees when warranted, and the morale of the workforce.
- Anticipates service problems and develops contingency plan(s) to handle the same.
- Responsible for route design and efficiency.
- Responsible for complying with D.E.R., OSHA and D.O.T. rules and regulations.
- Responsible for creating and summarizing daily, weekly, and monthly operational reports.
- Assist in the development of safety and quality assurance programs.
- Assist the General Manager in budget preparation
- Project and maintain a positive image with peers, subordinates, customers and community in all situations.
- Continuously improve customer satisfaction by reducing, misses, late pick-ups, and unacceptable employee behavior.
- Interviews driver and laborer applicants and recommends individuals for hire.
- With the General Manager, conducts introductory and performance reviews of all subordinates and recommends increases, transfer or termination.
You Have:
- CDL Required
- A Bachelor's degree in Business Administration or related field and a minimum of 3 years supervisor experience; or an Associate's degree in Business Administration or related field and a minimum of 5 years supervisor experience; or a combination of experience and training that provides the preferred knowledge, skills and abilities.
- Requires an overall knowledge of the solid waste business including, front load, rear load, roll off and recycle applications, transfer station operation, dispatch, D.E.R., OSHA and D.O.T. regulations as they apply to this industry and the operation of all related equipment.
- Experience in supervising waste routes is extremely desirable.
- Ability to analyze and design a route plan to maximize efficiency, maintain customer satisfaction and cost effectiveness.
- Ability to meet the public and deal effectively with their questions.
- Ability to establish and maintain an effective working relationship with all employees.
- Ability to coach, develop and motivate employees.
- Experience with MS Office Suite including Word, Excel and Power Point
- Strong organizational skills and detail oriented
- Excellent communication skills
- Ability to work under pressure in fast-paced, time sensitive environment
We Offer:
- Competitive Salary
- Health Insurance
- Life Insurance
- 401K with Company match
- Eligible for Annual Bonus
- A fun, family environment
- and much more!!
For over 40 years, our motto has been "If its service, its us". We cannot meet the goals of our company if we do not satisfy our customers needs first. Our existence is dependent upon them. Our employees are our greatest asset. We invest in the growth and success of our employees.
For more information about J.P. Mascaro & Sons, please visit our website at www.jpmascaro.com
An Equal Opportunity Employer! We prohibit discrimination and harassment of any kind based on age, race, color, sex, gender, gender preference, sexual orientation, national origin, religion, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local, state and federal laws.
We make reasonable accommodation for individuals with disabilities to apply for employment. Contact the Human Resources Department ONLY if you wish to request an accommodation. Resumes sent to this address will not be accepted.
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J.P. Mascaro & Sons
From a one truck operation in 1964, J. P. Mascaro & Sons, a privately owned and locally based company, has grown today into one of the premier solid waste service companies in the country, successfully competing against the large national public companies.
The patriarch and matriarch of the Mascaro company are the late Joseph P. Mascaro, Sr. (“Joe Sr.”) and Ida Angelillis Mascaro. Joe Sr. was the son of Francesco A. Mascaro, Sr. and Felicia Pagnotta Mascaro, from Serrastretta, in the Catanzaro Province, Calabria Region, and Ida was the daughter of Michael Angelillis and Mary DeLora Angelillis from Monte Sant’Angelo in Foggia Province, Puglia Region.
Joe Sr. and Ida married in 1942 and had six children: Rose, Joe, Jr., Francesco, Louis, Michael and Pasquale. After originally settling in Ambler, Pennsylvania, the couple moved to Trooper, in Montgomery County, where Joe Sr. started the family business.
Joe Sr. started J. P. Mascaro & Sons with one truck and one contract – the General Electric Aerospace Center in King of Prussia, Pennsylvania. His business plan was simple and straightforward: Serve your customers well, treat your employees as family, and work hard. Early on, Joe Sr. declared the J. P. Mascaro & Sons Company Motto to be: “If it’s Service, it’s Us!” a motto which remains unchanged today.
With the business seeds planted by Joe Sr. and with the help and hard work of his five sons, Joe Jr., Frank, Lou, Mike and Pat, J. P. Mascaro & Sons flourished and grew, procuring business in the municipal, governmental, commercial, institutional and industrial sectors.
Upon Joe Sr.’s death in 1981, J. P. Mascaro & Sons had a firm business foundation that enabled the five Mascaro brothers to further grow the business into what it has become today, a fully-integrated waste service company in the Mid-Atlantic region that competes in all sectors of the business, that has 17 operating divisions, 850 employees, and 400 trucks; that owns four DEP-permitted landfills and three DEP-permitted transfer stations, that operates three large-volume recycling facilities with a fourth modern single-stream recycling facility being constructed, and that owns and operates one of the largest compost facilities in the country.
While J. P. Mascaro & Sons is today a company that has facilities, infrastructure, resources, capabilities, and expertise equal to those of the large national waste companies, it still has the dedication, commitment and family feel of the local company Joe Sr. started in 1964. J. P. Mascaro & Sons’ continued success and growth is, today, in the hands of a Third Generation of Mascaros that are manning key company positions in Operations, Sales, Human Resources, Customer Service, Engineering, Facilities Management and Environmental Compliance, and it is they who will successfully lead J. P. Mascaro & Sons deep into the 21st Century and who will perpetuate the core values upon which Joe Sr. and Ida based their family business.
The core corporate philosophy of J. P. Mascaro & Sons has always been and continues to be that it has a commitment to its customers, its employees, and the community. Many Mascaro employees have worked for the company for decades and are an integral part of the family business. And as it relates to community involvement, J. P. Mascaro & Sons has a long and deeply-rooted history of quietly and substantially supporting a broad array of community programs, events and organizations. As a family business, the company views such support as a corporate responsibility and as being consistent with its philosophy of operating as “Your Friend in the Community.”
J. P. Mascaro & Sons is particularly proud of its company-initiated “RESPECT Program” which each year is presented in schools to more than 50,000 elementary school children, and which is a fun-filled interactive program designed to remind children of the importance of respect in their lives, for themselves, for others, and for the environment. As part of that program and others, Mascaro has made a 10 million dollar commitment to education over the next five years.
It has been 50 years since Joe Sr. started J. P. Mascaro & Sons on its way with one truck. His sons, Joe Jr., Frank, Lou, Mike and Pat, have carried on the family business and it has thrived. The Third Generation of Mascaros is now in place to continue and advance what has been passed on to them by their grandfather and fathers. No one can say with certainty what will happened 50 years from now in 2064, but there is a real good chance that, at that time, the Fifth Generation of Mascaros will be proudly operating the “Family Business” that Joe Sr. started in 1964.
100 to 499 employees
http://www.jpmascaro.com/