Analysis Skills, Automotive Industry, Automotive Repair and Maintenance, Car Wash, Coaching, Continuous Improvement, Customer Experience, Customer Relations, Equipment Maintenance/Repair, Financial Analysis, Financial Literacy, Financial Metrics, High School Diploma, Leadership, Metrics, Microsoft Office, Operational Support, Performance Metrics, Problem Solving Skills, Process Improvement, Safety Compliance, Safety Standards, Safety/Work Safety, Sales, Team Building, Team Lead/Manager, Team Player, Top Sales Rep
WHAT YOU'LL OWN
Run the business - Lead all day-to-day operations — staffing, scheduling, performance, and execution — to deliver a high-performing site.
Build and lead a winning team - Hire, train, coach, and develop your team to perform at a high level and grow within EL. Create succession depth — your best hire is the one you developed.
Deliver a standout customer experience - Set the standard for fast, friendly, and flawless service — resolving concerns quickly and turning moments into lasting loyalty.
Build collaborative culture - Create an environment where the team works together, handles conflict constructively, and holds each other to the standard without you having to manage every interaction.
Drive performance and results- Be present a minimum of 45 hours per week. Own your site's sales, labor, and operational metrics — understand the numbers, speak to the gaps, and course-correct before small issues become bigger ones.
Lead with safety and compliance - Enforce all safety protocols and ensure a safe environment for customers and team members at all times.
Own equipment and uptime - Maintain equipment, minimize downtime, and ensure everything is running reliably.
Use data to lead - Analyze reports, financials, and performance metrics to make informed decisions and drive continuous improvement.
WHAT YOU BRING
- Proven leadership experience in a managerial or supervisory role — car wash, automotive, or service industry preferred
- Strong talent developer — you build people up, retain top performers, and create succession depth
- Financial literacy — you understand labor, revenue, and cost drivers and can walk through your numbers
- Operationally excellent — you balance speed, safety, quality, and efficiency without tradeoffs
- Comfortable being the decision-maker when things go wrong — you don't wait
- Culture builder — you address team conflict directly and constructively; you don't let it fester
- Proficiency with Microsoft Office and operational reporting systems
- Knowledge of car wash equipment, maintenance, and safety practices or willingness to learn quickly
- Flexible availability including evenings, weekends, and holidays
- High school diploma or equivalent; bachelor's degree in business or related field preferred
HOW YOU SHOW UP — ECW COMPETENCIES
- Customer-Centric Approach — Sets service expectations, coaches team members on customer interactions, and addresses service issues quickly.
- Problem-Solving — Resolves operational issues, supports team problem solving, and escalates when needed.
- Team Collaboration — Builds a positive team culture, runs effective meetings, and addresses team conflict promptly.
- Drives Results — Delivers site performance goals, manages daily execution, and holds team members accountable.
- Safety & Compliance — Ensures safety standards are followed, corrects unsafe behaviors, and promotes a safe work culture.
- Job Knowledge & Technical Proficiency — Maintains strong operational knowledge and ensures the team is trained on procedures and systems.
Why El Car Wash
Fast-growing, high-energy, and customer-obsessed — El Car Wash is where you lead, build, and make a real impact. Florida's #1 express car wash and growing fast. Your leadership matters here.
WHAT YOU'LL GET
- Full comprehensive benefits (Health, Vision, Dental)
- 401(k) with 4% match — yes, free money
- Parental leave (maternity & paternity)
- On-the-job training and real career growth
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National Express Wash HoldCo LLC