Site Manager

We are looking for a Site Manager to oversee the daily digital conversion and archiving operations at our Orlando facility. They’ll be responsible for managing production workflows, maintaining strict quality control standards, ensuring the security of confidential records, and leading a team of scanning specialists. The individual will become immersed in the operations for this new site and participate in its growth.

Core Responsibilities

Operations & Production Management

• Workflow Oversight: Direct end-to-end scanning operations, including source document intake, document preparation, scanning, indexing, and quality assurance.
• Schedule Adherence: Plan daily and weekly production schedules to ensure client deadlines and turnaround times are met.
• Equipment Management: Monitor the performance of high-volume production scanners and IT systems; coordinate maintenance and repairs to minimize downtime.

Quality & Security Compliance

• Quality Control: Perform audits on scanned images to ensure optimal resolution, accuracy, readability, and correct indexing metadata.
• Confidentiality: Enforce strict data security policies, regulatory compliance (e.g., HIPAA, GDPR), and chain-of-custody protocols for sensitive client files.

Team Leadership & Customer Service

• Team Supervision: Recruit, train, and supervise the daily activities of all on-site personnel.
• Performance Tracking: Conduct performance reviews, establish productivity metrics, and foster a team-oriented, high-efficiency work environment.
• Client Relations: Serve as the primary on-site point of contact for clients, providing progress updates, handling inquiries, and resolving project concerns.

Key Qualifications & Skills

• Experience: 1–3 years of management experience in a document scanning, high-volume imaging, or records management environment preferred
• Technical Proficiency: Strong computer skills, including expertise in Adobe Acrobat, Microsoft Office (Excel), and document management systems (e.g., Laserfiche, SharePoint).
• Soft Skills: Exceptional organizational skills, acute attention to detail, and the ability to multitask in a fast-paced production environment.
• Physical Requirements: Ability to sit or stand for extended periods, and routinely lift and transport boxes of documents weighing up to 30-40 lbs.

***Must be available to start June 15th, 2026

Docufree is a leading enterprise information management and business process as a service provider specializing in cloud based intelligent document management, workflow and electronic signature applications for human capital management, accounts payable, and digital mailroom. Docufree award winning SaaS platform has a strong presence in the Legal, Financial Services, Healthcare and Manufacturing industries and we’re expanding into other adjacent markets.