Program Site Manager
Developmental Brain Injury Services
Location: Palmer, MA
Pay Rate: $19.57-$22.53 per hour (see details below)
Schedule: Second Shift
ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.
Why You’ll Love This Role
- Make a Difference – Support individuals in living more independent and joyful lives.
- Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
- Grow Your Career – Gain valuable leadership experience and professional development.
Key Responsibilities:
- Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
- Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
- Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
- Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.
Qualifications:
- Experience supporting individuals with developmental disabilities or brain injuries.
- A valid driver’s license (held for at least six months) with a clean driving record.
- Basic computer skills for documentation and scheduling.
- Physical ability to assist residents as needed.
- Bonus: Training in MAP, PABC, or First Aid is a plus.
Benefits:
- Generous PTO (time-off) package.
- Comprehensive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- 403(b) retirement plan.
- Tuition remission for eligible classes.
- Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
- Opportunities for career development and advancement.
- And much more
Compensation Details: $21.57-$22.53
- $19.57-$20.53/hr base +$2.00 differential when MAP Certified
About ServiceNet
ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.
Learn more about ServiceNethttps://www.servicenet.org/ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. ServiceNet is a non-profit agency supporting people with mental health challenges, developmental disabilities, brain injuries, homelessness, and more. We offer great benefits, room to grow, and plenty of rewarding opportunities. We’d love for you to join us!
At ServiceNet, you will make a real difference. Whether you’re working in residential direct care, clinical care, peer support, or other valuable roles, you’ll be part of a compassionate team dedicated to supporting our community.
And with over 3,000 employees and over 100 programs across western Massachusetts, we’re confident there’s a role that’s the right fit for you.