Site Manager

About Us

Since 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.
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We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.
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We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.

About the Role

We are seeking a full-time Site Manager to join our team. In this role, you will work with management and staff to guide, plan, and implement organizational development at the site level; provide clinical and administrative supervision for staff; and to monitor and maintain the facility. You will be responsible for the overall performance of the site, including planning, financial performance, quality of services, customer satisfaction, community relationships, development or enhancement of local programs, and hiring, managing, and developing the staff. This position is intended to be an average of 20% direct clinical services and 80% administrative duties.

• Model Carolina Outreach core values with clients, staff, and community partners.
• Manage ongoing performance of the site and make adjustments as needed to achieve success.
• Deliver the highest quality of services to our clients.
• Hire, develop, and retain the highest quality staff.
• Act as the face of Carolina Outreach to the community.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation

This role is compensated on a salaried basis, providing consistent earnings aligned with the responsibilities and expectations of the position.

• Compensation: $67,099.88 - $90,470.56

Placement within the range is based on licensure level, education, and experience.

What You Can Expect

• Lead and manage daily site operations, ensuring the team meets performance and service goals.
• Provide support, supervision, and development for staff while helping maintain a positive work environment.
• Deliver high-quality client care through a mix of clinical work and administrative leadership responsibilities.
• Build strong community relationships and represent the organization professionally with clients and partners.

Responsibilities

• Oversee site operations, staffing, and financial performance to ensure overall success of the facility.
• Supervise, train, and support staff while hiring and developing high-quality team members.
• Monitor and maintain quality services, customer satisfaction, and compliance with organizational standards.
• Build community partnerships and represent the organization as the primary leader and point of contact for the site.

• Education: Must have a Master's Degree in a human service or related field
• Licensure: Must hold a current mental health license; LCSW(A), LCMHC(A), preferably dually licensed with LCAS(A)
• Experience: One year of experience in direct practice, working with clients with mental health and/or substance use issues.
• Must have functional and reliable personal vehicle.
• A valid driver’s license and current automobile insurance is also required.

Why Join Us

We are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

• Consumer-driven health plan coverage provided by Anthem
• Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
• Health Savings Account (HSA) or Flex Spending Account (FSA)
• Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
• Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
• An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.
• Generous paid time off
• 401k or Roth IRA Retirement Programs administered by Empower
• Financial planning and education services at no cost to you
• Voluntary supplemental benefits (Accident, Critical Illness, Short-Term Disability)
• Educational Assistance (your position, date of hire and years of service determine your eligibility)
• Licensure Residency Program for Full-time Clinical Staff
• Advancement and Career Development Opportunities

Legal Notice:

We are an equal opportunity employer. Employment is at-will and contingent upon successful completion of background checks and credential verification. We participate in E-Verify to confirm employment eligibility in the United States. Reasonable accommodations are available upon request in accordance with the Americans with Disabilities Act (ADA). Must be authorized to work in the United States. Compensation varies based on licensure, experience, and caseload. ncgCARE and all partner affiliates maintain a drug-free workplace.