This position will provide support to the Regional Manager and Regional Director while responsible for the personnel leadership, training, and overall operational safety of the team in addition to providing excellent customer service.
Job Description:
Provide feedback to the Regional Manager and Regional Director.
Ensure employees are held accountable for their safety standards and resolve maintenance issues.
Monitor performance metrics, develop process improvements, and resolve issues that impact service levels.
Attend customer meetings and build relationships with that customer.
Coordinate logistics activities with internal/external customers.
Ensure that all employees provide the highest level of service.
Ensure equipment is in good working conditions and coordinate repairs with vendors.
Job Requirements Qualifications and Experience:
Must have leadership skills to include recruiting, hiring, team building, coaching and mentoring skills while training new drivers & retraining veteran drivers.
Must have good communication & willingness to provide exceptional customer service.
Understanding and prevention of critical safety issues
Detailed oriented, organized and the ability to multi-task.
Basic computer skills (Microsoft Office, E-Plan and Geotab)
Related field with 1+ year''s previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility.
Proficient written and verbal communication skills
Willingness to devote hours necessary to complete task at hand.
CDL A REQUIRED
We are an equal opportunity employer. All applicants will be considered for employment withoutattention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Numbers & Facts
Location
Whitestown, IN
Skills
Class A Licenseunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Leadershipunmatched
Logisticsunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
People Managementunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Process Developmentunmatched
Process Improvementunmatched
Safety Standardsunmatched
Staff Trainingunmatched
Supply Chainunmatched
Writing Skillsunmatched
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