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Site Merchandiser

Express & Bonobos

Columbus, OH

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JOB DETAILS
SKILLS
Analysis Skills, Competitive Analysis/Strategy, Content Delivery/Distribution, Cross-Functional, Customer Conversion, Customer/Consumer Behavior, Detail Oriented, Fashion Trends, Filter Theory, Forecasting, Global Branding, Google Analytics, Looker, Merchandising, Metrics, Mobile Applications, Online Courses, Online Marketing, Performance Analysis, Philosophy, Problem Solving Skills, Product Positioning, Product Strategy, Reporting Skills, Retail, Revenue Growth, Sales, Search Engine Optimization (SEO), User Interface/Experience (UI/UX), eCommerce
LOCATION
Columbus, OH
POSTED
30+ days ago
Overview

About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.

About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

Location Name

Columbus Corporate Headquarters

Responsibilities

POSITION OVERVIEW

The Site Merchandiser plays a critical role in driving the performance of our digital storefront by leveraging data to inform merchandising strategy, enhance the customer journey, and optimize product placement. This position is responsible for analyzing ecommerce metrics and driving actionable insights that support revenue growth, conversion improvements and customer engagement.

KEY RESPONSIBILITIES
  • Execute actionable insights to drive merchandising and site experience improvements
  • Optimize product placement and user experience across key pages and categories
  • Execute the daily product sort strategy to align with sales and customer behavior
  • Deliver category content reporting, including performance of visual navigation and inline content
  • Ownership of filter updates based on customer behavior and business needs
  • Collaborate with tech and product teams to drive site enhancements and resolve issues
  • Provide reporting and recommendations for on-site search performance
  • Manage on-site search results and collaborate with SEO team to optimize results and drive conversion
  • Review website daily to ensure category accuracy across sorts, filters, etc.
  • Ownership of color separated pages in sort strategy and execution
  • Participate in weekly merchandising, and digital marketing meetings to understand key business trends and merchandising strategies
  • Complete analysis of key competitors & best-in class online retailers to understand new functionality and digital experiences
  • Partner with Express engineering and development, where applicable, to ensure the smoothest integrations and the highest level of site performance


REQUIRED EXPERIENCE & QUALIFICATIONS
  • Education: Bachelor's Degree
  • Years of Experience: 3-5 years of related work experience in ecommerce
  • Experience in e-commerce merchandising, site operations, or digital analytics
  • Analytical skills with experience using tools like Google Analytics, Excel, or Looker
  • Understanding of site navigation, filter logic, and digital merchandising principles
  • Excellent attention to detail and ability to translate data into action
  • Comfortable working cross-functionally in a fast-paced environment


CRITICAL SKILLS & ATTRIBUTES
  • Highly motivated/self-starter with a sense of ownership, a willingness to learn
  • eCommerce Apparel experience preferred
  • Up to date with the latest trends and fashion forecasting


Closing

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

About the Company

E

Express & Bonobos

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