Communication Skills, Cross-Selling, Customer Experience, Detail Oriented, Industry/Trade Analysis, Interpersonal Skills, Market Trend Analysis, Marketing, Marketing Strategy, Merchandising, Multitasking, Online Marketing, Online Product Merchandising, Product Merchandising, Product Strategy, Productivity Management, Project/Program Management, Revenue Growth, Sales, Sales Analysis, Salesforce.com, Team Player, Up-Selling, Web Analytics, eCommerce
Job Summary
The Site Merchandiser develops and oversees the online merchandising and product strategies. This role will drive sales, conversion, site productivity and improve the customer shopping experience through product merchandising, navigation, cross-sells, upsells, promotions, refinements and other merchandising opportunities. The Site Merchandiser partners with merchandising, marketing and operations teams on product strategies and execution
Key Roles and Responsibilities
- Effectively manage the presentation of the online assortment, including product information, category information and website merchandising to influence sales and conversion, while balancing marketing initiatives and brand focus.
- Maintain site navigation, including creating and removing categories as needed based on merchandising, marketing strategies and web analytics.
- Monitor and review promotions for improvements
- Analyze sales and web analytics on a quarterly, monthly, weekly and adhoc basis
- Partner w/Digital Search Team to positively impact conversion and sales through search results
- Stays current with Ecommerce, Market & Industry Trends
- Perform all other assigned duties
Qualifications and Competencies
Bachelor's Degree Required, Merchandising or Digital Marketing preferred
3+ years of ecommerce merchandising experience, or similar role
Experience with Salesforce (or similar ecom platforms), Web Analytics Tools, Excel
Strategic thinker with the ability to clearly articulate and implement a focused plan
Strong communicator with the ability to influence and drive decision making process
Self-starter with strong attention to detail who can manage multiple projects simultaneously
Strong teamwork, communication and interpersonal skills
Hybrid working model: 3 days in office and 2 days remote.