Site Merchandising Manager

Site Merchandising Expert

As a Site Merchandising expert, you will lead the delivery of a best-in-class digital experience for Taylormadegolf.com. You will optimize the site performance, leveraging analytics and online merchandising strategies to improve customer conversion, retention, and overall website performance. Additionally, you will collaborate with cross-functional teams in planning, marketing, and UX to develop product strategies and optimize both front-end and back-end processes.

Essential Functions and Key Responsibilities:

• Develop and manage a comprehensive merchandise calendar (daily, weekly, monthly) in alignment with marketing initiatives to ensure consistent product visibility and promotional timing.
• Drive weekly site merchandising strategies to optimize conversion. Lead end to end testing from hypothesis through final analysis.
• Analyze customer behavior data (e.g., product views, conversion rates, bounce rates, engagement metrics) to optimize the performance of key product categories, ensuring alignment with business goals.
• Enhance product discovery by continuously optimizing product recommendations, site search functionality, navigation, and filtering, leading to improved site performance and increased conversion rates.
• Collaborate with cross-functional teams (planning, product, marketing) to develop and execute effective product placement and mitigate risks, including inventory management.
• Leverage web analytics to track customer interactions and identify patterns in user behavior, to inform new opportunities.
• Partner with digital technology teams to define and prioritize key site features and functionalities in the product roadmap, ensuring alignment with business objectives and user needs.
• Oversee product launch execution to ensure timely, accurate, and impactful product introductions, coordinating with key stakeholders to maximize visibility and sales.
• Assess and address back-end system needs to ensure the merchandising platform supports operational requirements, recommending tools and resources for process improvements.
• Monitor industry and competitive trends to stay ahead of market shifts, adjusting merchandising strategies as needed to maintain a competitive edge and capitalize on new opportunities.
• Leads, builds, develops, and motivates direct reports to perform at the highest level; facilitates and fosters a continuous learning and collaboration environment within the team.
• Performs other related duties and responsibilities as required

Knowledge and Skills Requirements:

• Expert knowledge in merchandising tools; how to leverage tooling to support business needs (previous exposure to Salesforce Marketing Cloud, Quantum Metric, Bloomreach is a plus)
• Deep understanding of merchandising KPIs; ideally trained in Google analytics or similar.
• Visual eye with the ability to curate strong assortments and collections
• Clear understanding of where to leverage existing data vs where ab testing should be implemented
• Excellent verbal, written, presentation and interpersonal communication skills
• Team player with excellent collaboration skills
• Passion for golf/sports preferred
• Ability to accurately assess talent and effectively motivate and influence others to build skills, efficiently accomplish tasks, and develop leading edge processes.

Education, Work Experience, and Professional Certifications:

• Bachelor's degree, Marketing or Merchandising preferred
• 5+ Years Experience working in E-Commerce Site Merchandising/Optimization, within a consumer goods organization. Experience with both hard and soft goods preferred
• Experience in managing individual contributors

Work Environment / Physical Requirements:

• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary
• Light physical effort equal to frequent lifting or moving of lightweight materials.
• Regularly required to sit or stand, bend and reach.

TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $105,000 - $120,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.

TaylorMade Golf Company is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, religious creed, color, national origin or ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, gender identity, gender expression, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law, ordinance, or regulation.