Site Operations Manager II

JOB SUMMARY:

The Site Ops Manager II is responsible for overseeing procurement of indirect material inventory typically $5M to $10MM in spend. This position oversees and reports on daily operations of the storeroom, including managing MRO logistics from monitoring inventory levels, purchasing and receiving material through parts storage, and distribution. Determine proper inventory methods; analyze spend and reduce unit costs. The Site Manager demonstrates value to the client in order to achieve and exceed business goals and objectives.

ESSENTIAL FUNCTIONS:

• Follow and enforce all site Safety and Security Procedures while documenting and reporting as required; ensure all staff receive initial and ongoing required safety training; file any safety incidents according to safety SOPs.
• Responsible for the on-site supervision of all aspects of MRO and storeroom management operations encompassing customer service, supply chain management, purchasing, receiving and inventory control.
• Supervise the daily activities of direct reports), providing feedback, performance management, conflict resolution and support. Responsible to ensuring all staff receive all required training and follow SOP guidelines
• Establish site specific operational goals and achieve cost savings targets. Find additional cost saving for client or company wherever possible and document additional savings achieved.
• Effectively manage client relationships, unique business processes and exceed internal/external customer expectations. Attend meetings and make contacts as necessary with Clients and Vendors to resolve quality and delivery problems.
• Execute and manage all aspects of purchasing in a cost-effective manner and maintain data integrity within Synovos enterprise asset management system and/or the client's CMMS system. Maintain and control all aspects of purchasing through distribution, in a cost-effective manner, while communicating with the client's operational facility.
• Work with senior management to define and implement strategic and tactical plans and concepts in order to effectively prioritize daily tasks procedures.
• Manage and train employees on all aspects of the job. Schedule and monitor employee time off, post day-to-day assignments when needed. Perform ongoing monitoring of employee performance and address and document employment issues where needed, following company policy. Responsible for recruiting new staff as needed, working with HR and Supervisor
• Meet regularly with employees both individually and as a team to review opportunities for coaching, training, development and career growth. Perform annual appraisal and future year goal setting with each employee in a timely fashion.
• Monitor storeroom inventory levels and build levels in accordance with customer and Synovos needs. Develop and implement Inventory Reduction Programs. Ensures maintenance of proper labeling and storage of all inventoried items.
• Establish and build client relationship. Keep close communications with client department heads for all issues and concerns. Build knowledgeable understanding of the client, the client's business as the parts in the storeroom. Adhere to signed master service agreement (MSA) and site specific operating agreement (SOA).
• Prepare, perform and oversee all daily, weekly and monthly reports (i.e. stock replenishment, Buyer activity, Ops reporting, etc.) as required. Evaluate/analyze report results and then develop/initiate corrective actions/process improvements as needed.
• Build successful local vendor relationships, evolving the connection to achieve better pricing while also researching outside savings and supplier opportunities with external vendors. Participate in Synovos' corporate supply agreements.
• Provide suggestions for improvement working with ISO Management Representative for the ISO program and with Sales team in support of business development objectives. Find ways to capture value and present 'soft savings' by working with Sales team in order to achieve business objectives and grow the business.
• Utilizes approved standard operating procedures to perform and manage all work at the site. Looks for ways to improve processes, streamline efforts and increase quality documenting and reporting on all efforts made.

EDUCATION:

• Associate's degree required; Bachelor's degree preferred
• CPM/APICS desirable

EXPERIENCE

• 3-5 years of recent experience in purchasing and managing MRO commodities such as electrical, filters, PVF, power transmission and other related maintenance items.
• Experience managing, overseeing and coaching staff
• Proficiency in Procurement or CMMS Software
• Experience in supply chain management / sourcing
• Experience and familiarity with inventory control, receiving, and shipping processes
• Experience in financial reporting, budgeting and/or overseeing a P&L
• Excellent PC operating system skills, especially Microsoft Office Suite with emphasis on Excel and Power Point
• Demonstrated interpersonal skills, including strong verbal and written communication

PHYSICAL REQUIREMENTS:

• Frequent walking and standing (over 50%).
• Frequently carrying 25 pounds and under (50%) and often lifting of 25 pounds or less (25-50%).
• Frequent use of keyboard and mouse and repetitive or fine hand movements (over 50%).
• Occasional climbing stairs (25-50%), may be more at certain sites.
• Often sitting in front of a computer screen and using keyboard and mouse or fine hand movements (25-50%).
• Often required to communicate via phone (25-50%).
• Often reaching, bending, stooping, and twisting to handle inventory (25-50%).
• Occasionally working with arms above shoulder level and reaching as well as rising above floor level (10-25%).
• Shift work as required by position; ability to work overtime as needed.
• Often required to work in excess of 40 hours per week, including evenings and/or weekends

TRAVEL:

Will vary by site, approximately 10-25% local travel as required. Overnight travel requires at least once per year to attend the company's Annual Leadership Conference.