Looking for skilled and motivated Site Reliability Engineering (SRE) Production Support Engineer to join our dynamic team in the banking industry. This role is critical to ensuring the stability, reliability, and performance of our production systems. The SRE Production Support Engineer will be instrumental in providing ongoing support and enhancement of our infrastructure and applications.
Responsibilities Monitor and maintain the health, availability, and performance of production systems and applications. Troubleshoot and resolve production incidents, ensuring minimal downtime and service disruption. Identifying Defects and working with Dev to get them fixed based on priority. Taking care of implementation of RFCs. Doing pre and post validation of servers during traffic diversion. Collaborate with engineering teams to implement reliability best practices and improve system performance. Develop and maintain monitoring alerts and dashboards to ensure visibility into system metrics. Participate in on-call rotation and provide timely support for high-impact incidents. Implement automation tools and processes to streamline operations and reduce manual workloads. Document incidents and solutions for knowledge management and continuous improvement.
Requirements Bachelors degree in computer science, Engineering, or a related field. Experience in Production support engineering or SRE roles, preferably within the banking industry. Strong knowledge of cloud services Proficient in languages such as Core Java, Splunk, Kibana, Grafana Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.