Knowledge on Splunk / Sumologic log monitoring is an advantage
Monitoring all the key dashboards and timely alerting ,Find RCA for all production issues, Help team to debug potential issues, Handling daily standup calls and all other client calls, Run through all the JIRA tickets and have the ticket updated with latest findings/RCA
Should represent SRE in all client calls and have the deep knowledge on all the tickets/ issues created by the team.
Create alerts based on production issues,
Create new dashboards for any new features, Support onsite team with providing various details from different tools to help with the investigation, Always validate if the team is following the SOPs or the process defined for an alerts/ issue.
Contacting all the external vendors if in case their integrations fail, Measure the front-end metrics for the site with various tools available
Numbers & Facts
Location
Chicago, IL
Industry
Other/Not Classified
Company Size
100 to 499 employees
Skills
Atlassian JIRAunmatched
Debugging Skillsunmatched
GCP (Good Clinical Practices)unmatched
Metricsunmatched
Production Supportunmatched
Reliability Engineeringunmatched
Reporting Dashboardsunmatched
Splunkunmatched
Standard Operating Procedures (SOP)unmatched
Standup Meetingsunmatched
Time Managementunmatched
User Interface/Experience (UI/UX)unmatched
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