Job Description
Roles & Responsibilities:- Support and enhance observability (monitoring, logging, alerting) across production systems
- Help maintain SLIs/SLOs for key services
- Participate in evaluating services for production readiness
- Collaborate with development teams to identify reliability risks and improve system architecture
- Contribute to automation of operations, including CI/CD pipelines, incident response, and infrastructure provisioning
- Participate in incident response and on-call rotations for critical services
- Contribute to post-incident analysis and drive reliability improvements
- Partner with security, infrastructure, and product teams to support performance, compliance, and operational excellence
Preferred Experience:- Willingness to work onsite and participate in a 24/7 on-call rotation as needed
- 5+ years of experience managing and supporting high-traffic digital platforms
- Strong experience with CI/CD pipelines and deployment automation
- Experience with cloud platforms such as AWS and/or GCP
- Solid scripting skills (e.g., Python, Bash, Groovy)
- Hands-on experience with observability and monitoring tools like Datadog, New Relic, AppDynamics, or similar
- Understanding of web, mobile, and OTT architectures
- Experience supporting large scale websites, Mobile and OTT applications, microservices, APIs, and distributed systems
- Experience with infrastructure-as-code tools such as Ansible, Terraform, or Chef
- Familiarity with performance testing tools like JMeter or k6
- Hands on experience with debugging tools like Charles Proxy or Fiddler
- Experience working with CDNs (e.g., Akamai) and reverse proxies (e.g., NGINX, Varnish)
- Exposure to video streaming platforms and Familiarity with application/infrastructure security controls and best practices
- Certifications in SRE, DevOps, or Performance Engineering are a plus
Skills
Amazon Web Services (AWS)unmatched
Analysis Skillsunmatched
Ansibleunmatched
Apache JMeterunmatched
Application Programming Interface (API)unmatched
Applications Securityunmatched
Automationunmatched
Bash Scriptingunmatched
Best Practicesunmatched
Cloud Computingunmatched
Content Delivery Network (CDN)unmatched
Continuous Deployment/Deliveryunmatched
Continuous Integrationunmatched
Cook Dishesunmatched
Debugging Toolsunmatched
DevOpsunmatched
Distributed Computingunmatched
GCP (Good Clinical Practices)unmatched
Groovy Programming Languageunmatched
Incident Responseunmatched
Microservicesunmatched
Mobile Applicationsunmatched
On Callunmatched
Performance Engineeringunmatched
Performance Testingunmatched
Process Improvementunmatched
Product Supportunmatched
Production Systemsunmatched
Python Programming/Scripting Languageunmatched
Reliability Engineeringunmatched
Risk Analysisunmatched
Scripting (Scripting Languages)unmatched
Security Infrastructureunmatched
System Architectureunmatched
Test Toolsunmatched
Video Streamingunmatched
nginx Web Serverunmatched
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