Site Reliability Engineer, Enterprise Technology Services Austin, Texas, United States Software and ServicesImagine what we could do together. At Apple, new ideas have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish! The people here at Apple don't just build products - they craft the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.At ETS Team, we take pride in developing groundbreaking, world-changing platforms and services. Our ETS applications play a crucial role in supporting the Apple ecosystem by offering identity management, factory and device support, infrastructure support, platform support, and collaboration tools. Whether you're logging into Apple, making a purchase, or enabling Apple devices, our applications are there every step of the way, ensuring a flawless and secure experience.We are seeking dedicated Site Reliability Engineers (SREs) at all levels of experience, from junior to senior, to join our teams.Description As Site Reliability and Operations Engineer (SRE), you'll be part of the action—working closely with application teams to automate operations, optimize infrastructure, and solve issues in an exciting, fast-paced environment. You'll play a vital role in ensuring that our systems are reliable, scalable, and high-performing.Responsibilities THIS ROLE IS DESIGNED FOR DRIVEN INDIVIDUALS WHO:Love learning new technologies and thrive in solving sophisticated challenges.Are independent, motivated, and excited to take on ambitious projects.Excel at collaborating with engineering teams and can stay calm under pressure.Have a passion for delivering quality, reliable solutions in a dynamic, high-energy workplaceMinimum Qualifications 3+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related fieldexperience with (Java) or scripting (Python / Bash / LUA)Hands on experience in one or more databases (Relational / NoSQL like Oracle, MongoDB)Education: Bachelor's or Master's degree in Computer Science or a related field (equivalent practical experience)Preferred Qualifications Hands on experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, CloudWatch)Proficient in Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc..) and troubleshooting skills in large scale environmentsSource control management such as Git / Understanding of CI/CD, Release Engineering and DevOpsUnderstanding of security standards, policies, and cryptographyExperience with Incident / Problem management and RCAStrong Network, Load Balancing (Nginx, Envoy, NetScaler) experience is a huge plusExperience in webMethods development and administrationGood solid understanding using Kubernetes concepts such as networking, Storage, Secrets, Deployments, Containers. AWS or GCP are preferred.Knowledge or experience in Governance and Compliance.Understanding of SRE principles, including observability, error budgeting, service reliability measurements through SLA & SLO & SLI, corresponding telemetry standards and practices, and product feedback.Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .Apple accepts applications to this posting on an ongoing basis.#J-18808-Ljbffr
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.