Company: NTT DATA ServicesWe are currently seeking a Site Reliability Engineer (Onsite Hybrid) to join our team in Plano, Texas (US-TX), United States (US).Job ResponsibilitiesOwn and manage observability using New Relic (APM, infrastructure monitoring, dashboards, alerting)Define and implement SLIs/SLOs and alerting strategiesDrive incident response, root‑cause analysis (RCA), and post‑mortemsAdminister GitHub Enterprise (repos, branch protections, access control)Design and maintain GitHub Actions CI/CD pipelines for Java/.NET applicationsSupport engineering teams with build, deployment, and pipeline reliability improvementsContribute to code quality and security practices in CI/CD pipelinesTroubleshoot issues across application, infrastructure, and CI/CD layersDrive continuous reliability and performance improvementsLeverage or support adoption of AI/automation in SRE workflows (alerting, incident triage, or productivity tools like Copilot)Basic Qualifications5+ years of hands‑on experience with New Relic (or similar APM tools)5+ years of strong understanding of SRE practices (SLI/SLO, alerting, incident management)5+ years of experience with GitHub Enterprise and GitHub Actions5+ years of CI/CD pipeline experience for Java or .NET applications5+ years of strong experience in troubleshooting and root‑cause analysis skills5+ years of experience supporting production workloads (application + infrastructure)Preferred SkillsBasic exposure to AI-enabled tools (e.g., GitHub Copilot, observability insights, or automation tools)Advanced New Relic capabilities (synthetics, dashboards, query/SQL monitoring)Experience with JFrog Artifactory and/or XraySonarQube integration for static code analysisGitHub Advanced Security (CodeQL, Dependabot, secret scanning)Experience supporting Angular or multi‑stack pipelinesExposure to network monitoringHands‑on use of AI/ML for SRE or DevOps automation (alert noise reduction, anomaly detection)GitHub Copilot usage or governanceExposure to ServiceNow ITOM (event mgmt, CMDB, discovery)Experience with Databricks CI/CD pipelinesFamiliarity with AIOps concepts (predictive alerting, intelligent incident response)Compensation and BenefitsNTT DATA provides a reasonable range of compensation for U.S. based positions. The starting pay range for this role is $96,800 - $145,200 per annum. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401(k) program with company match, and additional voluntary or legally‑required benefits.Equal Opportunity EmployerNTT DATA is an equal‑opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.#J-18808-Ljbffr
NTT DATA means Business
NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.
NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.