Site Reliability Engineer (REMOTE)

WESCO

Glenview, IL(remote)

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JOB DETAILS

SKILLS

Analysis Skills, Automation, Business-to-Business (B2B), Capacity Management, Cloud Computing, Continuous Improvement, Disaster Recovery, Distributed Applications, Distributed Computing, Distribution Services, Documentation, Environmental Monitoring, Fortune 500 Customers, High Availability, High Reliability, Identify Issues, Incident Management, Incident Response, Information Technology & Information Systems, Large-Scale Systems, Logistics, Matrix Management, Metrics, Microsoft Windows Azure, Nagios Monitoring Tool, Operating Systems, Operational Support, Performance Management, Performance Testing, Performance Tuning/Optimization, Process Improvement, Product Development, Production Systems, Quality Assurance Methodology, Reliability Engineering, Resolve Customer Issues, Risk Analysis, Splunk, Supply Chain, Systems Administration/Management

LOCATION

Glenview, IL

POSTED

4 days ago

The Site Reliability Engineer will be responsible for ensuring the availability, reliability, and performance of our customer-facing software applications. This role combines planning, engineering, monitoring, incident response, and administration to create highly scalable and fault-tolerant systems.

Responsibilities:

+ Ensure the high availability and reliability of the production environment by monitoring system health and performance

+ Provide primary operational support for large-scale distributed software applications

+ Facilitate incident resolution via triage, communication, engagement, escalation, and documentation

+ Partner with platform administration (both internal and external) to define and achieve stability and scalability objectives

+ Collaborate with technical and quality teams to improve services by identifying areas of risk and helping to define and proactively implement solutions

+ Drive continual improvement in system performance by setting service level objectives in collaboration with a performance center of practice and/or product development teams

+ Participate in system design, capacity planning, and platform management

+ Analyze and publish metrics from operating systems and applications to assist in performance tuning and fault finding

+ Pursue opportunities for automation and process improvements

Qualifications:

+ Bachelor’s degree (or demonstrable equivalent work experience) in information technology

+ Experience providing first-level incident response and troubleshooting with technical teams to resolve end-user issues

+ Proficiency with enterprise system monitoring software (examples: Datadog, NewRelic, Nagios, Solarwinds, Azure Monitor, Splunk)

+ Experience with performance tuning and fault finding in large-scale distributed systems.

+ Experience with cloud-based infrastructure, databases, and applications

+ Experience providing first-level incident response and troubleshooting with technical teams to resolve end-user issues

+ Experience with designing, implementing, and managing performance testing practices, including specific tools and frameworks

+ Knowledge of disaster recovery planning and execution.

+ Ability to effectively work in a highly matrixed organization

#LI-JB1

#LI-REMOTE

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html#benefits) and active community engagement, we create an environment where every team member has the opportunity to thrive.

Learn more about Working at Wesco here (https://www.wesco.com/us/en/our-company/careers/work-at-wesco.html) and apply online today!

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

_Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer._

_Los Angeles Unincorporated County Candidates Only: Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act._

_This posting is for a current, active vacancy intended for immediate hire._

About the Company

WESCO

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