Site Security Supervisor - Mall

Whelan Security

North Charleston, SC

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JOB DETAILS

SALARY

LOCATION

North Charleston, SC

POSTED

30+ days ago

JOB SNAPSHOT

Job Title: Site Security Supervisor
Location: North Charleston, SC
Environment: Retail (Mall)
Pay Rate: $21.00 / Hour

Shift & Hours: 12:30 PM – 8:30 PM; Saturday - Wednesday (40 hours)

Who is GardaWorld?

GardaWorld is the world’s largest privately-owned security services company. We protect our clients’ staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for Supervisors to fulfill different assignments for our clients.

JOB DESCRIPTION

Position Summary
The Site Supervisor is responsible for maintaining strong relationships with both employees and clients, ensuring that the highest quality of customer service and security personnel is present to meet and exceed the client’s financial and operational goals during an assigned shift.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ensure that GardaWorld Security's core values are integrated into and throughout all business practices
Supervise the day-to-day security service provided to the facility and ensure service is of the highest standards – capable of representing GardaWorld as the premier provider of security services in the industry
Assist in the development and implementation of staffing schedules, payroll, and other reports
Ensure that operational logs, records, and post-orders are maintained appropriately.
Develop and maintain effective relationships with clients and employees and serve as the liaison between GardaWorld, our client, and our assigned staff
Assist in the selection, orientation, training, and continual development of staff assigned to the account
Maintain the goal of zero safety incidents, while at the same time managing a robust safety culture and a robust safety program that is appropriate to the operating environments
Regularly review security officer schedules and staffing levels to identify opportunities for improvement of security operations, decreased risk, and reduced cost where possible
Be ready to respond to any operational emergency and ensure timely response, timely and efficient communications, and accurate reporting
Immediate responsibility to direct, supervise, and support shift officers.
Recommend, nominate, and distribute rewards and recognition.
Responsible for corrective action and discipline of subordinate officers (up to formal warnings) and recommending and participating in other disciplinary decisions up to and including termination.
Supervise & manage employees on your shift at your assigned job site.
Maintain a healthy, professional relationship with our client at the assigned site.
Exercise independent judgment and sound decision-making in performing all duties.
Additional duties as assigned.

Competencies

Hands-on Approach, Business Acumen, Problem Solving, Communication, Consultation, Cultural Awareness, Leadership & Navigation, Relationship Management, Ethical Practice, Employee Engagement, Thick-skinned.

Supervisory Responsibility
This position supervises security officers

Work Environment
This job operates in varying site-specific environments. This role is active, and the majority of the time is spent walking around a building interacting. This role routinely uses standard office equipment.

Physical Demands
The physical demands described here are representative of those, which must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.

Position Type/Expected Hours of Work
This is a full-time position, hourly, non-exempt position. This position may require long hours and weekend work.

Travel
No travel is expected except to and from the job site.

Required Education and Experience
A high school diploma or equivalent (GED) is required

Preferred Education and Experience
Ideal candidates possess two years of management experience. Previous contract services, hospitality, military or law enforcement experience is desirable, as are CPP/PSP and other related certifications.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Ideal Skills, Characteristics, & Experiences

2+ years of experience in a fast-paced, complex environment.
Results and people oriented but can balance business considerations
Display process-driven mentality.
Highly organized.
Self-motivated and displays a high sense of urgency.
Stable progressive work history.
Excellent communication skills.
Acts with integrity.
Resilient and Adaptable.
Competitive spirit.
Demonstrated ability to develop relationships at all levels.
Not afraid to roll up sleeves and get involved in every aspect of the business.
Must have a valid driver's license.
Must be 21 years of age or older.
Must successfully pass an extensive background screening, which may include criminal record checks (local, state, and federal), drug test, skills assessment test, interviews, and personality profile.
Negative result on pre-employment drug screen.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

**License #2937**

About the Company

Whelan Security

Founded in 1949, Whelan has enjoyed a rich heritage of service excellence rivaled by few in the contract security industry. While other security companies have merged, consolidated, downsized, or sold, Whelan is still owned by the same family and driven by the same principles of integrity and conservative business ethics that it was founded upon more than six decades ago. Driven by an employee-centric culture and a performance based business model, the company has grown to become one of the largest security companies in the United States.

At Whelan, we recognize that our highly dedicated team of security professionals are the foundation of our past success and future growth. Our comprehensive program of employee benefits, performance incentives, advancement opportunities and individual recognition awards significantly enhances our ability to attract, retain and motivate an incredible team of dedicated professionals.

COMPANY SIZE

500 to 999 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

1949

WEBSITE

http://www.whelansecurity.com/

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