Site Supervisor

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.

Opensity Solutions is seeking an experienced Site Supervisor to help manage our Law Firm Client's office services team in Cincinnati, OH. In this role, you will provide administrative support to our operations team and client, which may include duties such as document production, mailroom, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities, we invite you to apply to join our dynamic team!

Essential Job Responsibilities

• Serves as a liaison between the employees and the client

• Supervises and delegates to the team to ensure productivity goals are met and excellent client service is provided

• Continuously looks for opportunities to increase the efficiency of operations

• Seeks opportunities to increase services and makes recommendations to both the Site Manager and key client contacts

• Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client

• Assists with the interview process for available positions at the site

• Helps train, supervise, evaluate, and develop all personnel assigned to the site

• Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime in the absence of the Site Manager

• Assists Site Manager with tracking productivity and the collecting of information necessary to provide leadership and the client with a detailed monthly report

• Ensures that completed client work is billed out and tracked in a timely manner

• Additional duties as required

Qualifications & Requirements

• High School Diploma or equivalent; Associate degree preferred

• Previous supervisor experience in either a law firm or office services setting is highly preferred. Candidates with experience in other professional organizations with the required skills will be considered

• Highly detail orientated

• Proven track record of strong verbal and written communication skills

• Strong initiative required; ability to work independently with minimal direct supervision

• Ability to lead others in a professional manner

• Working knowledge of Microsoft products including MS Word, Excel and Outlook

• Ability to lift or move 40 lbs. or greater

• Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

• Ability to walk, bend, kneel, stand or sit for an extended period

The Compensation range for this role is up to 23.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience, and qualifications.

All eligible employees receive access to a comprehensive benefits package, including:

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off (PTO)

Opensity is an Equal Opportunity Employer. 

We are committed to providing equal employment opportunities to all applicants and employees and do not discriminate on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. 

Employment decisions at Opensity are based on qualifications, merit, and business needs. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, training, discipline, and termination. 

Opensity is committed to providing reasonable accommodations for qualified individuals with disabilities, for pregnancy related conditions, and for sincerely held religious beliefs, in accordance with applicable law. We do not tolerate retaliation against individuals who raise concerns or participate in an investigation related to equal employment opportunity.