Site Supervisor- Tuskeegee, AL

Site Supervisor 

Job Summary:

As a Site Supervisor at Unique Cleaning Service, Inc., you will be the primary link between our field operations and client satisfaction. You will lead, mentor, and inspire a team of janitorial professionals to maintain the highest standards of facility cleanliness and safety. This role requires a proactive leader who balances administrative oversight with a hands-on approach to ensure operational excellence and exceed customer expectations every day.

Supervisory Responsibilities:

• Participates in the hiring and training of janitorial staff.
• Organizes and oversees the work and schedules of janitorial staff.
• Conducts performance evaluations that are timely and constructive.  
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities:

Train new janitors regarding the proper methods necessary to maintain clean buildings, and provide update and refresher training to all janitors as needed. 

• Supervise the operation and maintenance of cleaning equipment, including preventive maintenance, and training of all janitors  in proper safety practices for working with and around cleaning equipment and chemicals in all environments 
• Assist in coordination of vendor services such as pest control and window cleaning
• Performs quality control inspections to ensure compliance with scope of work and standards are being met
• Stock and maintain supplies and inventory.
• Supervise employees and help delegate operations schedules to ensure proper work area coverage.
• Evaluate performance of personnel and inspects assigned areas to ensure proper work performance. 
• Provide hands-on support and the ability to perform work when necessary. This may include, but is not limited to: dust mopping, sweeping, stripping/refinishing, carpet extraction, servicing restrooms, window washing, etc.
• Find and define problems, resolve issues, and use these in making appropriate recommendations to management staff, staff, and/or customer contact to exercise continuous quality improvement and to exceed customer expectations.
• Ensure employees comply with company standards related to clocking in and out at the start and end of shift; monitor and approve timecards. 
• Ensures appropriate chemical labeling, dilution, and storage requirements are conducted in accordance with company, customer and OSHA standards.
• On the job training for staff/employees to job-specific tasks.
• Participates in company and customer training ensuring effective communication and distribution of information to customers and employees.
• Carries out management responsibilities in accordance with the company’s policies, customer’s rules and regulations and applicable laws when needed.
• Assists with administrative tasks involving janitorial personnel as directed.
• Coordinates, assigns and inspects the work of assigned janitorial staff, including regular review and revisions of checklists. Provides guidance and training as needed.
• Coordinates regular and substitute cleaning team member staff coverage. 
• Develops and implements custodial cleaning procedures, routines and training as necessary. Assesses efficiency of cleaning procedures and institutes new or revised procedures to increase efficiency, effectiveness, safety, and best customer service practices.
• Resolves customer complaints while ensuring management are kept informed while also attending staff meetings to discuss customer complaints.
• Performs routine safety checks and preventative maintenance of janitorial equipment.
• Complete weekly and monthly safety training for all employees, ensure employees understand all training and have signed off on the completion of the training.
• Ensure all employees have the appropriate PPE (Personal Protective Equipment), and that employees are utilizing the correct PPE in the performance of duties.
• Supervises inventory of janitorial supply products.
• Performs the duties of the janitorial team in their absence.

Required Skills/Abilities: 

• Excellent verbal and written communication skills. 
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficiency in using mobile applications for timekeeping and digital quality inspections.

Education and Experience:

• High School Diploma or equivalent.
• At least 3 years janitorial experience including one year of supervisory level experience required.
• Ability to write detailed reports and operate housekeeping equipment required. 

Physical Requirements: 

• Must be able to walk and stand for extended periods of time.
• Must be able to lift up to 50 pounds at times. 
• Must possess a valid driver’s license and reliable transportation to travel between job sites.

This is a federal facility and a REAL ID is required for entry.

Unique Cleaning Service, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Actual Compensation

$18.75 per/hr + $4.93 per/hr (fringe benefit for health & welfare)