Slate CRM & Technology Specialist

Posting Details

Posting Details

Logo Institution Dakota State University Working Title Slate CRM & Technology Specialist Posting Number CSA02738P Department DSU-Admissions Physical Location of Position (City) Madison Posting Text

Dakota State University is seeking a Slate CRM & Technology Specialist to serve as the university's primary Slate Lead for admissions operations. This position supports undergraduate, graduate, and international admissions by managing Slate CRM processes, supporting users, improving workflows, developing reports, and helping admissions teams make effective use of technology.

This role works closely with admissions staff, ITS, and external Slate partners to support recruitment, application management, communications, reporting, and enrollment operations. The successful candidate will be a problem solver, self-learner, strong communicator, and trusted resource who can translate technical concepts into practical solutions.

Key Responsibilities:

• Serve as the primary administrator and subject matter expert for Slate CRM across admissions units.
• Configure and maintain Slate functionality, including forms, portals, communications, workflows, reporting, and application processes.
• Provide user support, troubleshooting, training, and documentation.
• Develop reports, dashboards, and data solutions that support admissions operations and decision-making.
• Collaborate with admissions leadership, ITS, and external partners on system enhancements, integrations, and process improvements.
• Lead testing and implementation of new Slate features, updates, and admissions-cycle changes.
• Support communication plans and applicant-facing experiences within Slate.
• Monitor industry trends and recommend improvements that enhance recruitment and enrollment operations.
• Perform other duties as assigned.

Required Qualifications:

• Bachelor's degree or equivalent combination of education and experience.
• Strong problem-solving, organizational, and communication skills.
• Ability to learn complex systems and explain technical concepts to non-technical users.
• Ability to manage multiple priorities and work collaboratively across departments.
• Must be authorized to work in the United States. Sponsorship is not available for this position.

Preferred Qualifications:

• Experience with CRM platforms, especially Slate.
• Higher education, admissions, enrollment management, or student services experience.
• Experience with reporting, data analysis, or business process improvement.
• Familiarity with SQL, HTML, CSS, or JavaScript.

Why This Role Matters:

Slate is a critical tool supporting student recruitment, application processing, communication, and enrollment operations at DSU. This position helps ensure admissions teams have the tools, processes, and data they need to effectively serve prospective students and achieve enrollment goals.

Benefits:

• Flexible benefits package - health, dental, vision, life insurance, short-term disability, hospital indemnity insurance, flexible spending account, health savings account, health reimbursement account.
• South Dakota Retirement System. Employees receive 6% fully matched contributions from SDRS and are vested after three years of service.
• Paid time off - full time 12-month employees earn 15 days per year of annual leave and 14 days of sick leave per year. In addition, employees receive 11 federal paid holidays.
• Reduced tuition for education.
• Professional liability
• Paid family leave

How to Apply:

DSU accepts applications through an on-line employment site. To apply, visit https://yourfuture.sdbor.edu. Please submit a cover letter, resume, unofficial transcript, and a list of at least three references.

For questions concerning the position, contact Alicia Entringer at Alicia.entringer@dsu.edu.

Applications will begin to be reviewed immediately and continue until the position is filled.

Posting Date 06/16/2026 Closing Date Open Until Filled Yes First Consideration Date Advertised Salary CSA Pay Grade I: Starting at $25.69/hour Duration of the Term 12 months If Other, describe duration Appointment Percent 100% Work Hours

Monday - Friday 8:00 - 5:00

Typical Hours Worked Per Week Appointment Type Regular Scope of Search External (includes Internal) If internal, define scope of search This position requires No Requirement If other, please indicate Department Description and Cultural Expectations

In addition to the exciting professional opportunities at Dakota State University, employees will have the privilege of enjoying the benefits of Madison, South Dakota. Nestled in the heart of the state, Madison offers a unique blend of small-town charm and modern amenities, creating an ideal environment for work-life balance.

The city boasts a range of recreational activities, from picturesque parks to outdoor events, fostering a sense of community engagement and well-being. Madison's scenic landscapes and proximity to nearby lakes provide ample opportunities for outdoor enthusiasts, whether it be fishing, hiking, or simply enjoying the beauty of the great outdoors.

Madison's location within South Dakota provides easy access to larger cities, cultural events, and regional attractions. Madison is only a short 50 minute drive from South Dakota's largest city, Sioux Falls.

Equal Employment Opportunity Statement

DSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and DSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing DSU-HumanResources@dsu.edu.

E-Verify, EOE.

Contact Information

Working Conditions

Cognitive Requirements

Please check the appropriate response that describe the cognitive requirements for this position. Analyzing, Comprehend, Frequent Change, Logic, Memory, Multiple Priorities, Pace-fast, Reading, Reasoning, Verbal Communication

Protective Clothing/Equipment

Please check the appropriate response for this position's use of the following protective clothing or equipment. If other protection is used please identify

Physical Requirements

Please designate the physical requirements of this position Fine Finger Manipulation (keyboarding, pipefitting, bench work, etc), Sitting for sustained periods of time Describe any of the conditions selected

Sensory Requirements

Please check the appropriate response that describe the sensory requirements for this position. Hearing, Speaking, Vision (With and without corrective lenses)

Working Conditions & Exposures

Working Conditions or Exposures (or potential exposures) that this position may encounter during the course of the work day. Please describe, in more detail, any of the conditions checked above

Working Environment

Check the appropriate box(es) that best describes the environment in which the primary function of the position is performed. Office Environment If you have indicated Other Environment, if work tasks involve one or more of the above, or if further explanation is necessary, please use the space provided.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• How did you hear about this employment opportunity?
• Public Job Posting
• Internal Job Posting
• Agency Referral
• Advertisement/Publication
• Personal Referral
• Website
• Other

Documents Needed to Apply

Required Documents

• Resume
• Cover Letter
• Transcripts
• Reference List

Optional Documents

• Other