Slot Attendant - Dual-Rate - Shift Manager

Responsibilities:

• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company
• Understand the essential functions of the slot machines and game themes
• Process transactions related to slot operations, including jackpots, paper fills, wallet buys
• Ensures department adheres to all regulatory, departmental and company policies and procedures
• Oversee all aspects of slot operations while on duty
• Support Slot Attendants
• Troubleshoot and solve slot-related issues independently
• Train and develop Slot team members through education, training, coaching, and corrective action
• Knowledge of all promotions and events
• Monitor assigned areas on the gaming floor, remaining mobile and visible to guests
• Maintain professional radio etiquette
• Recognize and respond to minors in the casino
• Recognize signs of problem gaming an alcohol intoxication and report any issues to management
• Support the integrity of gaming on the floor

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $15.00 Plus Tips and/or $24.00 while working as a dual rate role.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.