The Slot Attendant is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. A Slot Attendant walks the casino floor, making themselves available to assist customers and provide friendly, courteous service at all times.
As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!
ADDITIONAL REQUIREMENTS
Requires some standing and walking, continuously, throughout the entire shift (typically 7 hours)
Must be able to tolerate secondary tobacco smoke. Must be able to keep pace with peak levels of business and customer demands. Must be able to lift 20 lbs. or more at any given time
Must be able to comply with all physical and mental requirements. (lift, pull, push, and carry up to 100 pounds). Also able to bend, stoop, crouch, kneel and twist.
Must be able to tolerate stressful situations and frequent interruptions. Also, maintain accurate count and verify banks when necessary
Must be able to manage and solve any concerns and questions customers may have. Also should be able to speak, read, write, and understand English. Maintain and tolerate areas containing secondhand smoke, high noise levels, bright lights and dust
Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guest's slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players' perception of luck
Displays attentive, upbeat, and enthusiastic behavior during each and every "Moment of Truth? interaction throughout the shift
Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives
Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out)
Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards. Verifies and countersigns hand paid jackpots
Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority
Keeps slot areas clean, secure, and well maintained
Professional appearance, excellent personal hygiene, and phone etiquette is a must
Courteous, friendly, outgoing personality is essential
Good organization and communication skills required
Accuracy and diligence are necessary while working in a loud, fast-paced environment. Constant public contact with frequent interruptions
Actively patrols assigned sections looking for opportunities to surprise and delight guests. Enhance guest's slot entertainment experience by creating a fun, high-energy environment through the celebration of slot wins and building players' perception of luck
Displays attentive, upbeat, and enthusiastic behavior during each and every "Moment of Truth? interaction throughout the shift
Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives
Clearly communicates functionality of Slot Floor (i.e., Fast Cash - ticket in/ticket out)
Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards. Verifies and countersigns hand paid jackpots
Resolves guest complaints through the use of Service Recovery with a sense of urgency and empathy with approved levels of authority
Keeps slot areas clean, secure, and well maintained
Professional appearance, excellent personal hygiene, and phone etiquette is a must
Courteous, friendly, outgoing personality is essential
Good organization and communication skills required
Accuracy and diligence are necessary while working in a loud, fast-paced environment. Constant public contact with frequent interruptions