Slot Floor Technician

Prairie Island Indian Community

Welch, MN

JOB DETAILS
SALARY
SKILLS
Casinos, Communication Skills, Computer Skills, Detail Oriented, Electrical Components, Electrical Wiring, Electricity, Electromechanical Systems, Equipment Maintenance/Repair, Gaming, Gaming Equipment, Hand Tools, Hardware Installation, Hardware Repair, High School Diploma, Identify Issues, Interpersonal Skills, Lift/Move 25 Pounds, Manual Dexterity, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Policy Development, Presentation/Verbal Skills, Profit & Loss, Regulatory Compliance, Resolve Customer Issues, Schematics, Slot Machines, Software Configuration Management, Software Installation, Soldering, Staff Development, Test Equipment, Testing, Training/Teaching
LOCATION
Welch, MN
POSTED
30+ days ago

Pay Rate: $22.50 an hour

SUMMARY: To maintain, repair and place video slot machines and related gaming equipment throughout the casino. Responsible for a high level of guest service as described in your departments guest service standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Handle machine related customer issues promptly
  • Install, move, test, repair and maintain slot and electronic/electro-mechanical components, sub-systems and systems
  • Review, interpret and verify slot pay tables, settings and jackpots of pre-established amounts
  • Troubleshoot and repair slots and associated player tracking system to minimize down time and maximize profitability of the gaming operation
  • Independently and/or cooperatively perform advanced tasks including but not limited to RAM clears, setup and configuration of software, progressive system(s) hardware and software installation, configuration and troubleshooting
  • Assist in the ongoing training and development of other team members
  • Maintain security of company assets
  • Perform assigned tasks in compliance with applicable regulations

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES

Knowledge and Certification

Required:

  • High School Diploma/GED or equivalent experience
  • 1 year of electronic troubleshooting or computer repair

Preferred:

  • 2 year technical degree or 2 years equivalent experience
  • 2 years mechanical and electromechanical systems experience

Skills

Required:

  • Accurate and detail-oriented
  • Strong organizational skills
  • Proficient computer skills Microsoft Office (Word, Excel and Outlook)
  • Excellent verbal and interpersonal communication skills
  • Strong mechanical aptitude

Preferred:

  • Proficiency in the use of hand tools, power tools and electrical/electronic test equipment
  • Proven soldering skills

Abilities

Required:

  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to independently or as a team complete multiple tasks in a professional manner
  • Ability to serve both internal and external customers
  • Ability to troubleshoot, maintain and repair specialized equipment
  • Ability to adapt quickly to changing priorities

Preferred:

  • Proven ability to read schematics and wiring diagrams and identify electronic components

REQUIRED TRAINING

  • Treasure Island guest service training
  • Department orientation, including safety and policies and procedures
  • Any position-related training as determined by department manager

PHYSICAL DEMANDS

  • Must be able to walk and / or stand and sit for long periods throughout the day
  • Must have a good sense of balance, and be able to bend and kneel and stoop
  • Must be able to push, pull and grasp objects routinely
  • Must have the ability to independently lift 25+ pounds occasionally
  • Must have manual dexterity necessary to manipulate electronic equipment
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination

WORKING ENVIRONMENT

  • Slot Technician shop, gaming floor and convention center environment including flashing lights, frequent loud noises and cigarette smoke
  • Must be able to work in cramped, tight quarters
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Occasionally overtime may be required
  • Occasionally must deal with angry or hostile individuals
  • High volume direct public contact

About the Company

P

Prairie Island Indian Community