Slot Technician II (Days)

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Pledge for Success:

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary:

Responsible for the daily repair, maintenance and operation of the slot machines, slot data collection system, progressive control systems and related equipment.

Primary Duties and Responsibilities:

• Promotes superior guest service.

• Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.

• Safeguard against theft and ensure the security and integrity of all slot machines, keys, radios, and casino property.

• Maintains Electronic Gaming Machines and equipment.

• Assist with training Slot Technician I team members.

• Performs work with little follow-up.

• Promote outstanding customer service, safety, and security.

• Handle complaints according to established company and department policies and procedures.

• Report developments which may affect the casino operation to slot management.

• Document and report the daily activities of the shift.

• Maintains confidentiality of sensitive information.

• Performs other related duties as assigned.

Minimum Qualifications:

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).

• Three (3) years' experience as a Slot Technician.

• Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.

• Successful completion of a recognized training course in the repair and maintenance of electronic slot machines and basic knowledge of electricity and/or mechanical equipment.

• Demonstrate working knowledge of all slot machines and slot data systems.

• Successfully receive sign off on the "Slot Technician II Knowledge Checklist."

• Must have exceptional troubleshooting skills.

• Must be able to lift up to fifty pounds, use an "in-ear" communication device daily, and have the dexterity to service slot machines.

• Must be able to work various shifts and flexible hours.

• Must be willing to work in a smoking environment.

• Must be willing to adhere to company health and safety measures.

Work Shift:

Day (United States of America)

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