Small Engine Technician

Mid-West Equipment Sales

Columbus, OH

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JOB DETAILS

SKILLS

Administrative Skills, Best Practices, Communication Skills, Computer Skills, Customer Service Evaluation, Documentation, Equipment Maintenance/Repair, Health Plan, Identify Issues, Lift/Move 50 Pounds, Maintenance Services, Onboarding, Physical Demands, Problem Solving Skills, Procedure Development, Process Improvement, Quality Control, Record Keeping, Root Cause Analysis, Team Player, Technical Leadership, Technical Writing, Training Program, Warehousing

LOCATION

Columbus, OH

POSTED

Today

Description

Join our Product Recovery team as a Small Engine Technician and put your technical expertise to work repairing and supporting industry-leading outdoor power equipment, including portable generators. In this role, you'll partner closely with our Customer Service and Quality teams to diagnose, repair, and optimize products, ensuring our customers get the reliable performance they expect. You'll also play a key role in shaping repair standards, training programs, and best practices that keep our service operations running at peak efficiency.

Duties/Responsibilities

Repair and service outdoor power equipment, including portable generators, according to established guidelines.
Partner with Customer Service and Quality teams to diagnose and resolve product issues.
Maintain accurate repair records and documentation.
Assist the Service Technician Lead in developing repair procedures, training materials, and best practices.
Provide technical guidance to identify and address root cause quality concerns.
Support training and onboarding of new Product Recovery team members.
Perform administrative tasks and continuously review processes for improvement.

Skills/Abilities

Strong troubleshooting and mechanical repair skills.
Proficient in using diagnostic tools and technical manuals.
Ability to communicate clearly with both technical and non-technical stakeholders.
Solid computer skills for documentation and reporting.
Positive attitude, professionalism, and ability to work well in a team environment.

Education and Experience

Graduate certificate from a certified engine repair or engine technology program, preferred
Minimum of 2 years' hands-on experience repairing engines or similar mechanical equipment
Experience in outdoor power equipment repair, preferred.
Familiarity with quality control processes and root cause analysis a plus.

Physical Requirements

Ability to lift and carry up to 50 lbs. regularly.
Stand, bend, and work with hands for extended periods.
Operate repair tools and equipment safely.
Work in shop or warehouse environments with varying temperatures.

Compensation Package

Strong benefits

Multiple medical plans including HSA availability with company contributions
Company paid disability & life insurance coverage
Generous 401k matching
Competitive pay
Casual atmosphere/dog-friendly environment

About the Company

Mid-West Equipment Sales

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