Smart Home Technology Installer

Benefits:

• Bonus based on performance
• Competitive salary
• Company car

Digital Delight is seeking a Lead Smart Home Technician to become a crucial part of our team. In this role, you’ll take charge of cutting-edge smart home and AV installations while mentoring junior techs, ensuring that our clients experience the highest quality home technology solutions. You’ll use your advanced technical skills to tackle exciting installations and solutions, always striving for excellence. We are a company that relies on precision, reliability, and innovation—qualities that you will bring to every job. 


What You’ll Do 

• Lead installations and service of advanced home technology systems, including:
  • Network Systems 
  • Audio/Visual Systems 
  • Lighting & Window Systems 
  • Control Systems 

• Ensure seamless operation: Troubleshoot complex issues, configure devices, and ensure all components work together efficiently for a flawless user experience. 
• Mentor junior technicians: Lead by example, provide training, and pass valuable knowledge to the team. 
• Collaborate on designs and plans: Review and interpret pre-construction plans, ensuring projects align with client specifications. 
• Document systems: Provide detailed, accurate documentation of system setups, ensuring future troubleshooting is smooth and efficient. 

What You’ll Bring 

• Expertise: At least 7 years of professional smart home or AV installation experience. CEDIA certification is required. 
• Hands-on experience with Ring, LTS, Eero, Josh.ai, Lutron, Sonos, and Samsung systems. 
• Leadership: You’re not just a tech – you’re a mentor and leader who can set an example on job sites and support junior technicians with guidance and leadership. 
• Professionalism: A clean-cut, organized approach, with the ability to stay calm under pressure and maintain high standards on every job site. 
• Tools & Work Ethic: Own a full set of tools and take pride in keeping a clean, safe workspace and vehicle. We value craftsmanship and a methodical, clean approach to installations. 
• Communication: Clear, concise communication skills with a can-do attitude. You take the initiative, inform others of progress, and ensure clients are satisfied with the results. 
• Flexibility: While the core schedule is M–F from 7 a.m. to 5 p.m., you will occasionally be expected to handle after-hours service calls to meet client needs. 

Additional Requirements: 

• Lutron Certification: Certification in Lutron systems (HomeWorks & RA3) is required. 
• Background Check: Must be willing to undergo a background check. 
• Driving Record: A clean driving record & current vehicle insurance is required as a company vehicle will be provided. 

What We Offer 

• Competitive Salary with bonus opportunities tied to performance and milestones. 
• Relocation Assistance: Up to $3,000 for relocation expenses with an 18-month repayment agreement if you leave early.
• Work-Life Balance: Weekends off and a Monday–Friday schedule. Need to be flexible for after-hours service calls. 
• Company Vehicle & Phone: We provide a company vehicle and a mobile device for company use. 
• Health & Wellness Benefits: We subsidize health insurance and offer paid time off (PTO) to ensure you are covered. 
• Family-Oriented Culture: Join a tight-knit, supportive team where your expertise is valued, and you’re part of a company that truly respects your contribution. 
• Growth Opportunity: This is not just a job – it’s a career. You’ll have room to grow with us as we continue to lead the charge in design-first, integrated smart home solutions. We invest in our people and promote from within, so your dedication can take you far. 

Flexible work from home options available.