Job Description
Job Description:
Smartsheet Platform may include Resource Management
- Responsible for Smartsheet 1st level technical support, assisting teams in connecting with Smartsheet Customer Service where needed and determining escalation to Smartsheet Administrator
- Responsible for Daily and Weekly User Mgmt Reporting for Smartsheet Platform and reporting issues or concerns to Smartsheet Administrator
- Responsible for Account Requests (Contributors Only) Smartsheet Platform and reporting issues or concerns to Smartsheet Administrator
- Assists in developing Smartsheet user documentation (i.e. reference guides)
- Assists in Workspace Governance Audits and identifying opporotunities for Member seat reduction
IT PMO Smartsheet Environment:
- Responsible for Daily and Weekly IT PMO Reporting for Smartsheet Environment and reporting issues or concerns to Smartsheet Administrator
- Responsible for project provisioning and reporting issues or concerns to IT Portfolio Analyst
- Responsible for IT PMO personnel Smartsheet customization requests and reporting issues or concerns to IT Portfolio Analyst
- Responsible for IT PMO Portfolio Spend Workspace oversight during Pilot and Hypercare and reporting issues or concerns to IT Portfolio Analyst
- Assists IT Portfolio Analyst in technical debt clean-up related to IT PMO Smartsheet Environment
Numbers & Facts
| Location | Remote, OR (Remote) |
| Industry | Other/Not Classified |
| Company Size | 50 to 99 employees |
| Year Founded | 1997 |
| Website | https://www.vsoftconsulting.com/ |
About Company
V-Soft Consulting is on a meteoric rise to become a top 10 IT Services in North America. V-Soft’s growth is beginning to accelerate and a decision to join the V-Soft family could be the career change you’ve been waiting for and a decision that could change your life for the better.
Skills
- 1st Level Supportunmatched
- Clean Technologiesunmatched
- Customer Support/Serviceunmatched
- Environmental Issuesunmatched
- Expense Trackingunmatched
- Information Technology & Information Systemsunmatched
- Portfolio Analysisunmatched
- Resource Managementunmatched
- Technical Supportunmatched
- User Documentationunmatched
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