ServiceMaster by Rice
Job Description
Title: SMC Project Manager/Estimator
Reports to: SMC General Manager
Status: Full-time/Exempt
Date: May 2026
Job Summary
The Estimator / Project Manager will oversee insurance restoration projects from initial assessment through final completion, starting at the construction phase. This role combines accurate estimating with hands-on project management to ensure repair projects are delivered on time, within budget, and in compliance with insurance requirements and industry standards.
Key Responsibilities
Estimating & Documentation
Inspect residential and commercial properties for accurate repair estimates due to fire, water, mold, etc.)
• Prepare detailed repair estimates using Xactimate
• Review insurance scopes, policies, and adjuster reports
• Negotiate scopes and pricing with insurance adjusters
• Maintain accurate job files, photos, and documentation
Project Management
• Manage construction projects from start to finish
• Develop project timelines, budgets, and schedules
• Coordinate subcontractors, vendors, and internal crews
• Ensure materials are ordered and delivered on time
• Monitor job progress and maintain quality control
• Conduct site visits and communicate updates to clients and stakeholders
Client & Stakeholder Communication
• Serve as primary point of contact for homeowners, adjusters, and insurance carriers
• Provide clear expectations and regular project updates
• Resolve issues, change orders, and customer concerns professionally
Compliance & Safety
• Ensure all work meets local building codes and regulations
• Follow OSHA and company safety standards
• Maintain proper permits and inspections
Qualifications
• 2+ years of experience in restoration, construction estimating, or project management
• Proficiency in Xactimate
• Strong understanding of insurance claims process
• Excellent communication and negotiation skills
• Ability to manage multiple projects simultaneously
• Valid driver’s license and reliable transportation
Preferred Skills
• Experience with fire, water, and storm damage restoration
• Knowledge of building materials, methods, and costs
• Strong organizational and problem-solving abilities
• Proficient in industry standard restoration and office software
Compensation & Benefits
• Competitive base salary + commission/bonus structure
• Company vehicle
• Health benefits
• Paid time off and holidays
• Career growth opportunities
Work Environment
• Combination of office work and field/site visits
• Fast-paced, deadline-driven environment
Physical Demands
This position is physically demanding. You must be able to perform the following with or without reasonable accommodation. If an accommodation is required at any time, please discuss with your management team and the Clive human resources coordinator.
• Ability to lift, carry, push, and pull 50 pounds
• Ability to stand at heights of 12 feet on ladders or scaffolding
• Ability to climb stairs
• Be able to stand on your feet on concrete surfaces throughout the day
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, knowledge, skills, abilities, and physical demands. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
If a reasonable accommodation would assist you in your work duties, please discuss with the management team and the Clive human resources coordinator.
ServiceMaster by Rice is a family-owned franchise that has been in business for over 65 years with locations throughout Iowa and southern Minnesota. It is one of the fastest growing franchises in the industry.