SME Management Lead

About Apexon

Apexon is a digital first technology services firm specializing in accelerating business transformation and delivering human centric digital experiences. We have been meeting customers wherever they are in the digital lifecycle and helping them outperform their competition through speed and innovation.

Apexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep expertise in BFSI, healthcare, and life sciences, helping businesses capitalize on the unlimited opportunities digital offers.

Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients' toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon has a global presence across four continents.

We enable #HumanFirstDIGITAL

We are hiring for a SME Management Lead opportunity.

Role: SME Management Lead

Location: Remote

Position: 1

• Public Trust Clearance is preferred

Role Overview

We are seeking an experienced SME Management Lead with 2+ years of experience supporting program development and deliverables, along with experience leading or coordinating SMEs, stakeholders, workstreams, or cross-functional teams in a project or consulting environment.

The ideal candidate will have strong communication, facilitation, meeting management, stakeholder coordination, and documentation skills. The candidate should be comfortable managing ambiguity, competing priorities, siloed information, and conflicting stakeholder perspectives while maintaining forward progress.

Required Skills

• 2+ years of experience supporting program development and deliverables
• 2+ years of experience leading or coordinating SMEs, stakeholders, workstreams, or cross-functional teams
• Experience working in a project or consulting environment
• Strong communication and stakeholder management skills
• Strong facilitation and meeting management skills
• Ability to prepare agendas and document meeting outcomes
• Experience tracking follow-up actions and decisions
• Ability to synthesize research, technical findings, experiments, or analytical outputs into clear materials
• Ability to communicate effectively with non-technical and domain-expert audiences
• Ability to manage ambiguity and competing priorities
• Strong organizational and coordination skills

Preferred Skills

• Prior experience engaging academic, clinical, policy, actuarial, healthcare, or other specialized SMEs
• Experience with Medicare, Medicaid, ACO, or ACA operations
• Knowledge of risk adjustment
• Strong communication, facilitation, and meeting management experience
• Experience preparing meeting agendas and documenting outcomes
• Experience tracking follow-up actions, decisions, risks, and dependencies
• Ability to reconcile conflicting stakeholder perspectives and drive alignment

Key Responsibilities

• Lead recurring SME meetings, including agenda development, facilitation, time management, decision tracking, and follow-up coordination
• Prepare meeting agendas and discussion materials
• Capture clear meeting notes, action items, decisions, risks, open questions, and dependencies
• Coordinate follow-ups across internal teams, clients, and SME stakeholders
• Translate experiments, prototypes, analyses, and internal technical findings into SME-ready summaries
• Develop discussion materials, decision logs, and presentations
• Coordinate engagement across siloed teams and stakeholder groups
• Help reconcile conflicting viewpoints and drive alignment on priorities, assumptions, and next steps
• Support program development activities and deliverables
• Coordinate multiple stakeholders and workstreams to maintain project progress
• Communicate complex findings clearly to non-technical and domain-expert audiences
• Maintain organized documentation and ensure timely completion of follow-up activities

Education Requirement

• Master's degree in Public Health, Public Policy, or a related field is preferred.

Our Commitment to Diversity & Inclusion

Did you know that Apexon has been Certified by Great Place To Work, the global authority on workplace culture, in each of the four regions in which it operates: USA for the seventh time in 2026, India for the tenth consecutive time in 2026, the UK for the fourth time in 2026, and Mexico for the second time in 2026. Apexon is committed to being an equal opportunity employer and promoting diversity in the workplace. We take affirmative action to ensure equal employment opportunity for all qualified individuals. Apexon strictly prohibits discrimination and harassment of any kind and provides equal employment opportunities to all qualified individuals without regard to gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. You can read about our Job Applicant Privacy policy here: Job Applicant Privacy Policy on apexon.com.

Our Commitment to Environment

Actively contribute to Apexon''s commitment to environmental responsibility by following sustainable practices and supporting ESG initiatives.

Our Perks and Benefits

Our benefits and rewards program has been thoughtfully designed to recognize your skills and contributions, elevate your learning experience, and provide care and support for you and your loved ones.

We also offer:

• Health Insurance with Dental & Vision
• 401K Plan
• Life Insurance, STD & LTD
• Paid Vacations & Holidays
• Continuous Skill Based Development and Career Advancement Opportunities

Job Location :

Baltimore, Maryland, United States