SME - TECH/OPERATOR III (V-22 Avionics)

About LSI LSI is an employee-owned company that employs dynamic teams of professionals - people with the finest technical expertise, a level of passionate creativity, and a truly visionary outlook who deliver innovative training solutions that exceed our customers expectations. Everyone at LSI has a personal stake in our success. LSI has over 400 training support experts, engineers, and craftsmen on staff who develop state-of-the-art high-fidelity training devices, complex computer-based, highly interactive distributed learning products, and comprehensive, dynamic technical publications. LSI employee-owners collaborate to deliver training products and services for a myriad of programs and customers, using leading-edge technology and proven processes.

Mission Our mission is to prepare our military and allies to be battle-ready through cutting-edge training products and services.

Vision Our vision is to be the premier provider of military training solutions, renowned for our innovation and excellence. Through employee-ownership and teamwork, we will shape a future where every military service member is equipped to succeed in their mission.

Guiding Principles

• ESOP Sustainability: We do everything within our control to meet project budgets and schedules, so our ESOP prospers.
• Take Ownership: Each Employee-Owner takes ownership at the individual level for their words, actions, and results. Individual ownership breeds accountability. Accountability breeds trust. When we hold ourselves accountable and trust our fellow employee-owners to do the same, we realize success.
• Clear Communication: We project confidence in our communication by using unambiguous language and providing clear purpose and direction.
• Pursuit of Excellence: We aggressively pursue continuous improvement both as teams and individual employee-owners. We strive to get better every day. There is no room for mediocrity.
• Pride in Our Work: We know the value of our work and are proud of what we produce.
• Customer Focus: Customers are both internal and external, and we strive to give both our best efforts.
• Assume Positive Intent: Assume others are well-intentioned in their actions and seek additional information about the circumstances to help solve problems. Assuming positive intent in all interactions is the key to building strong teams and working together to solve problems.
• One Voice: Every Employee-Owner is expected to speak up if they have an idea for improvement or if they disagree with a potential course of action. Once a decision is made, the entire team commits to it and moves forward with one voice.

Apply: https://www.lsijax.com/careers/

Summary The Subject Matter Expert (SME)-Technician/Operator III designs and develops training solutions or conducts technician or operator training for defined areas of military expertise in accordance with contractual specifications, standards, and instructions. Works as the senior SME within a team, providing leadership and guidance to junior team members. Serves as trainer and mentor for other SMEs.

Essential Job Functions

• Serve as the senior SME for the development and delivery of training solutions pertaining to technicians, maintainers, or operators of military platforms, systems, or weapons.
• Work with a team of training development professionals to analyze, design, develop, and deliver training courses, Computer-Based Training (CST) products, virtual/augmented reality simulators, and training devices.
• May be tasked to use commercial off-the-shelf or company developed authoring tools to create CBT products, such as Interactive Courseware (ICW) or Instructor Led Training (ILT) materials.
• Attend training conferences, In-Process Reviews (IPRs), and other required meetings.
• Perform peer review or quality control inspections of training solution to ensure training is technically accurate, navigationally correct, and formatted per the project standards and conventions.
• Assigned as senior SME on a team, providing training and guidance to other team members.
• Advise the Department Director or senior managers of business development opportunities in their area of subject matter expertise.
• Assist senior management LSI representatives in demonstrating training solution products at trade shows and other representations.
• Must be aware of International Traffic in Arms Regulation (ITAR) restrictions on export of military hardware and training services.
• Responsible for the safe handling of Government Furnished Equipment (GFE) and Government Furnished Information (GFI).
• May be required to work occasionally outside of normal hours due to travel or availability of training equipment.
• Works a standard weekly schedule of 40 hours with overtime as required.
• Performs other duties as required.

Knowledge, Skills, and Abilities

• Capable with networked computers (word processing, graphics, spread sheet, database, and desktop publishing applications), scanners, printers, copiers, E-mail and internet browsers, FAX machines and other required audio/visual equipment.
• Possess excellent verbal and written English communication skills for training development.
• Able to work in a team concept to accomplish common goals.
• Must be able to interact with military and other government personnel using the appropriate dialect and affording the proper courtesies while observing the correct customs.
• Must have strong problem-solving and decision-making skills.
• Must have the aptitude to quickly learn additional computer skills for development of training solutions.
• Experience using Microsoft Office software tools.
• If working in courseware development, must be familiar with the prescribed processes required for ILT, ICW and other CBT development.
• Possess interpersonal skills to accept assignments and communicate technical concepts in laymans terms.
• Ability to analyze and interpret instructions and standards.
• Must be able to obtain a secret security clearance, and pass background checks to obtain a base access pass to military installations and contractor facilities as required by the contract.

Education and Experience

• High school diploma or GED equivalent.
• Fifteen (15) years of experience directly related to the area of expertise in the maintenance or operation of systems and subsystems for project assigned.
• Two (2) years as SME II at LSI.
• Additional qualifications or experience as required by the contract position.
• Successful completion of an approved Military Instructor Training Program desired but not required.