SME - Voice Engineer

Jose Merciline
  • Alpharetta, Georgia
    30+ days ago

    Job Description

    The candidate will join a team of voice engineers and specialists who design and certify standard voice and carrier voice solutions. 


    Extensive experience in testing and designing enterprise-scale voice domains with expertise in Session Routing, Session Management and SIP trunking. 


    The candidate will be capable of leading test and design projects, working both individually and collaborating with SME colleagues to ensure integrations and migrations are successfully delivered.


    The candidate should have experience in the following areas:5+ years of experience with Cisco suite of telephony and UC products Oracle SBC, Microsoft integration knowledge beneficial 


    3+ years of experience designing and deploying carrier SIP solutions


    Experience with Contact Center solutions from Genesys highly preferred

    Experience with scripting and test automation highly preferred

    Experience with private, public and hybrid clouds preferred

    Experience with tools such as Sevone, Spectrum, Ixia and Empirix beneficial


    Skills desired:


    MS in Computer Science or Telecommunications is desired. Bachelors in a relevant field is a must. 

    Good interpersonal skills, both written and oral


    Ability to work in cross functional teams with specialists in different disciplines

    Ability to communicate with system vendors to certify and enhance products to meet MS requirements.Good presentation skills


    Numbers & Facts

    LocationAlpharetta, Georgia

    Skills

    • Call Centersunmatched
    • Cisco Network Systemsunmatched
    • Communication Skillsunmatched
    • Computer Scienceunmatched
    • Cross-Functionalunmatched
    • Genesys Solutionsunmatched
    • Hybrid Cloudunmatched
    • IXIAunmatched
    • Interpersonal Skillsunmatched
    • Knowledge Managementunmatched
    • Microsoft Product Familyunmatched
    • Oracleunmatched
    • Presentation/Verbal Skillsunmatched
    • Public Cloudunmatched
    • SIP (Session Initiation Protocol)unmatched
    • Team Playerunmatched
    • Telecommunicationsunmatched
    • Telephonyunmatched
    • Test Designunmatched
    • Test Scriptsunmatched
    • Voice Productsunmatched
    • Writing Skillsunmatched

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