SMG - MEDICAL RECEPTIONIST

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SMG - MEDICAL RECEPTIONIST

7/21/26Sparrow Medical Group

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Job ID: 55043

Positions Location: Lansing, MI Job Description General Purpose of Job: Perform

Description:

Positions Location: Lansing, MI

Job Description

General Purpose of Job:

Perform general clerical duties associated with patient services to include: scheduling, greeting, admitting and discharging patients, answering all incoming phone calls, filing, and assisting with maintenance of medical records

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Associates may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Greet, interact with, direct patients, visitors and others appropriately. Provide relevant information regarding department procedures, fees, and services. Facilitate referral to physicians and ancillary departments.
• Answer incoming calls, respond to inquiries or appropriately make referrals within the department or outside the practice. Open, sort, review and distribute mail.
• Participate in compiling pertinent data for patient demographic records, admit and discharge patients, schedule appointments, refer for tests and other services and take phone notes.
• Complete required forms/reports and enter data into computer, for correct insurance billing. Tabulate receipts, following billing procedures.
• Maintain records/files, obtain authorization forms for services and release of records.
• Operate various standard and/or automated office equipment (computer, calculator, telephone, intercom, copier and fax).
• The role requires adaptability to work in different settings or assignments, requiring the ability to learn new facility protocols and workflows quickly.
• Required to travel to satellite clinics as indicated.
• Coordination with other organizations and departments as indicated for patient care.
• Assume preceptor role for new medical receptionists.

Job Requirements

General Requirements Work Experience • Six months experience in a health care office or similar setting. Preferred. Education High school diploma or GED Specialized Knowledge and Skills • Demonstrates knowledge of CRT keyboard to process transactions. • 80% accuracy in demographic input • Demonstrated excellent verbal and written communicaiton skills • Ability to work in an EMR • Medical terminology, diagnosis and procedure coding, insurance and basic accounting as obtained through successful completion of a course. Preferred.

University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Job Family

Administrative/Clerical

Requirements:

Shift

• Days

Days Degree Type / Education Level

• High School / GED

High School / GED Status

• Full-time

Full-time Facility

• Sparrow Medical Group

Sparrow Medical Group Experience Level

• New Grad

New Grad

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