Smokehouse - Expo/ Food Runner

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Opportunity for advancement
• Training & development

Food Runner Job Description


Position Title: Food Runner
Reports To: FOH Manager / Expo Lead
Department: Front of House
Status: Non-Exempt / Tipped


Purpose


The Food Runner bridges the kitchen and the dining room, ensuring food reaches guests promptly, accurately, and beautifully. This role keeps the flow of service smooth, organized, and positive for both team and guests.


Essential Duties & Responsibilities

• Deliver food to tables promptly, ensuring proper plate presentation and guest satisfaction.
  
  
• Communicate with expo and kitchen to verify ticket accuracy and timing.
  
  
• Assist servers by pre-bussing, running side items, and supporting table service.
  
  
• Ensure all food leaves the window hot, complete, and garnished correctly.
  
  
• Maintain cleanliness in the expo area and dining room pass.
  
  
• Communicate guest needs, allergies, and modifications clearly to expo and servers.
  
  
• Support the FOH team with reset and closing duties as assigned.
  
  

Qualifications

• Ability to multitask in a fast-paced environment.
  
  
• Strong attention to detail and commitment to teamwork.
  
  
• Friendly, professional demeanor with strong communication skills.
  
  
• Able to lift 35 lbs and stand/walk for extended periods.
  
  
• Experience in a full-service restaurant preferred but not required.
  
  

Core Traits


Calm under pressure, guest-focused, and a team player who keeps the energy positive and the line moving.