Smoothie King Assistant General Manager

SMOOTHIE KING ASSISTANT MANAGER

Join our championship team! SK Midwest is hiring an Assistant General Manager. We seek performers who align with our values-driven leadership culture and embrace future growth opportunities. Our Team Development Plan empowers you to advance within the company. Our mission is to help people discover their purpose and deliver an unparalleled experience. If you share our passion, let's embark on this life-changing journey together!

JOB DESCRIPTION:

The SK Midwest Smoothie King Assistant Manager contributes to our success by supporting the GM in leading their team to create and maintain an exceptional Guest experience while upholding brand standards as well as modeling and acting in accordance with Smoothie King core values. The AM works side by side each shift with their team and is involved in all areas of store operations which include:

• Leading and developing their team, through communication, recognition and feedback
• Ensuring an exceptional guest experience, motivating team to exceed expectations
• Providing a high-quality product, ensuring compliance to company food safety procedures
• Communicating sales performance and sharing strategies to leverage KPIs to meet daily goals
• Assist and support GM with community marketing to increase brand and location awareness
• Providing a safe, well-maintained store for team and guests, using company tools and checklists
• Communicating in a positive and calm manner with team and guests, resolving challenges and reducing tensions, maintaining an environment with a resolve toward positive outcomes
• Implementation of company programs, supporting the GM by inspiring team to meet operational standards set forth by SK Midwest and Smoothie King
• Manages cash handling activities, following and upholding company policies and procedures
• Driving profitability while maintaining a fun and welcoming environment

A job at Smoothie King is more than a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits off working at SKMW Smoothie King:

Flexible hours: We all have commitments to family, friends and life.... We will try to arrange your work schedule around them.

Personal Career Development: At all levels in SKMW we invest time in our employees, teaching important business skills for the future. As we continue to grow, we look first to internal candidates for all promotions, making SKMW a great place to grow your career.

Competitive Pay: Along with a paycheck, you will work in a nurturing environment where you will learn valuable business and people skills. We offer great incentives to top performers as recognized through our bonus plan.

It's a great place to work: At Smoothie King our leaders consider their team members to be more than just employees, they are a highly valued part of each Smoothie King restaurant. You can take pride in serving a healthy, great-tasting product to our guests, and know you are helping them rule the day!

REQUIREMENTS:

• A dedicated focus to an outstanding customer experience
• Guest service experience in a restaurant or retail environment - 2 years
• Supervisory or leadership experience - 1 year
• Flexible work schedule, 40 hours/week; opening, closing, some weekends and holidays
• Must be 18 years of age or older
• Must be authorized to work in the United States
• Willing to undergo a background check
• Ability to lift or assist in lifting to 50 pounds and stand for 8 or more hours, outside of breaks
• Ability to walk, reach with hands and arms, climb, balance, twist, stoop, kneel or crouch
• Ability to tolerate exposure to a variety of fresh, dried and frozen products, powdered substances including but not limited to berries, bananas, peanuts, tree-nuts (like almonds) milk, soy, proteins, grains and spices without posting a direct threat to personal health and safety
• Ability to be mobile in a walk-in refrigerator or freezer with temps ranging from 40 to -10
• Take initiative and possess skills for problem solving and resolution
• Demonstrate a high level of professionalism, with excellent communication skills

PAY: Starting range at $17.00 hourly rate

BENEFITS:

• Health, Dental, Vision and Life insurance
• Corporate benefitshub.com membership
• Employee discount, including at partner Midwest Brands
• Paid Time Off, accruing to schedule posted in SKMW handbook, available after 90 days

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Midwest Brands, owned by the Hamilton and Clancy Group are made up of more than 110 Planet Fitness gyms, Smoothie Kings and Buff City Soap stores across 12 states. Our mission is to help the world live a healthy lifestyle by offering the best products to put in and on your body while providing the best facilities for a judgment free workout. Midwest Brands aim to be the best employer to our team members, enabling them to provide World Class Guest Service, every time!