Smoothie King General Manager

SMOOTHIE KING GENERAL MANAGER

Join our championship team! SK Midwest is hiring a General Manager. We seek performers who align with our values-driven leadership culture and embrace future growth opportunities. Our Team Development Plan empowers you to advance within the company. Our mission is to help people discover their purpose and deliver an unparalleled experience. If you share our passion, let's embark on this life-changing journey together!

Job Description:

The General Manager leads a team dedicated to exceptional guest experiences, upholding brand standards, and embodying Smoothie King core values. Responsibilities include team development, ensuring guest satisfaction, maintaining product quality and safety, maximizing sales performance, maintaining a safe and well-maintained store, effective communication, driving company programs, managing cash handling, and driving profitability while working side by side with your team and fostering a welcoming environment. Some of these responsibilities include:

• Leading and developing their team, through communication, recognition and feedback
• Ensuring an exceptional guest experience, motivating team to exceed expectations
• Maximizing sales performance using strategies to leverage KPIs and community marketing
• Providing a safe, well-maintained store for team and guests, using company tools and checklists
• Drives implementation of company programs with thoughtful planning, inspiring team to meet operational standards
• Manages all cash handling activities, following and upholding company policies and procedures

We offer:

• Flexible hours to accommodate personal commitments
• Personal career development with a focus on internal promotions
• Competitive pay and incentives for top performers
• Nurturing work environment where team members are highly valued
• Opportunity to serve a healthy, great-tasting product and make a positive impact

Requirements:

• Dedication to outstanding customer experience
• 3 years of guest service experience in a restaurant or retail environment
• 1 year of supervisory or leadership experience
• 1 year of experience analyzing financial reports
• Flexible work schedule, including weekends and holidays
• Must be 18 years or older and authorized to work in the United States
• Physical ability to meet job requirements:
  • Ability to lift or assist in lifting to 50 pounds
  • Ability to stand for 8 or more hours, outside of breaks
  • Ability to walk, reach with hands and arms, climb, balance, twist, stoop, kneel or crouch
  • Ability to tolerate exposure to a variety of fresh, dried or frozen products, and powdered substances including but not limited to berries, bananas, peanuts, tree nuts (ie: almonds) milk, soy, proteins, grains and spices without posing a direct threat to personal health/safety
• Professional manner with excellent communication skills and strong problem-solving ability

Pay:

• $25.00/hour + a bonus program

Benefits:

• Health, dental, vision, and life insurance
• Employee discounts, including partner Midwest Brands and Corporate benefitshub.com membership
• Paid time off

Midwest Brands, owned by the Hamilton and Clancy Group are made up of more than 110 Planet Fitness gyms, Smoothie Kings and Buff City Soap stores across 12 states. Our mission is to help the world live a healthy lifestyle by offering the best products to put in and on your body while providing the best facilities for a judgment free workout. Midwest Brands aim to be the best employer to our team members, enabling them to provide World Class Guest Service, every time!