Provides excellent internal and external guest service while preparing all food orders in a quick and timely manner; completes payment transactions efficiently and accurately when working in assigned outlets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for fast and clean servicing of all menu items to the guests and ensures each order sent out is uniform and consistent. • Controls food production to include: proper cooking methods, cooking time and temperature and ensures sanitation, handling and storage of prepared food and leftovers. • Greets and completes payment transactions for guest orders while working in assigned outlets on a POS (point of sale) system, accepts payment and (when applicable) accurately gives change back to guest. • Delivers food items to guests. • Adequately prepares for known peak business levels and effectively maintains a high level of guest service. • Prepares all food items from standardized recipes when working in assigned outlets. • Adheres to regulatory, departmental, and company policies in an ethical manner and encourages others to do the same. • Resolves service problems according to guidelines. • If 21, performs the duties of a Bartender or Barback as needed. • If 18, performs the duties of a Beverage Server, Food Server, Coffee Bar Attendant, Club Premier Service Host or Cashier/Host as needed. • Performs all the duties of a Server Assistant, Food Expediter, Steward or Cook in the outlets as needed to include Banquet functions. • Other duties as assigned. • Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
• Required Knowledge of kitchen sanitation, operations, and maintenance of kitchen equipment. • Basic knowledge of food preparation techniques. • Willingness to work various shifts including weekends and holidays, required. • Ability to meet attendance guidelines set forth in the Prairie Band Casino & Resort Team Member Handbook. • Must present a well-groomed professional appearance and maintain uniform/appearance standards set forth in the Prairie Band Casino & Resort Team Member Handbook. • Must possess a pleasant personality and have the ability to work in a team. • A record of satisfactory performance and reliability in all prior and current employment. • Preferred High School diploma or GED.
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
• Physically mobile with reasonable accommodations. • Must be able to respond to visual and aural cues. • Must be able to read, write, speak, and understand English. • Have the ability to operate in mentally and physically stressful situations. • Must be able to tolerate extreme temperatures. • Possess coordination and dexterity to use kitchen utensils, such as knives, spatulas, food tongs. • Must be able to bend, stoop, reach, crouch, kneel, push, and pull when rotating stock and cleaning work area. • Able to operate the following kitchen equipment: stoves, grills, fryers, and other utensils when preparing food orders. • Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly. • Must be able to stand and walk for up to eight hours. • Able to tolerate second-hand smoke, noise, bright lights.
Indian Preference Exercised Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort's hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.