Beverages, Cleaning Equipment, Coaching, Cook Dishes, Customer Support/Service, Documentation, Food Production, Housekeeping/Cleaning, Onboarding, People Management, Preventative Maintenance, Production Control, Quality Management, Record Keeping, Reporting Skills, Resource Utilization, Retail Management, Sales, Sanitation, Shipping/Receiving, Training/Teaching
Duties & Responsibilities
- Cooks and prepares and packages food and convenience food items for sale such as sandwiches, breakfast items, pastries, parfaits, and various ready to eat foods to be sold.
- Prepares and serves hot and iced beverages according to brand standard recipes that require simple preparation methods including; coffees, teas, espresso based beverages, refreshers, frappes, and milk and non-dairy based beverages.
- Oversees and performs the preparation, portioning, and distribution of items/ingredients for beverages, sandwiches, baked goods in accordance with recipes and brand standards.
- Oversees and trains student baristas and shift supervisor personnel as required.
- Training student baristas through on-boarding, and maintaining training documents for seasonal and ongoing brand updates.
- Compiles and maintains records of food use, prepares simple reports, and plans the disposal and utilization of left-over food, following procedures and brand standards.
- Maintains sanitation records in keeping with state, local, and brand standards.
- Maintains adequate records for tracking equipment cleaning, preventative maintenance, and requests for work orders.
- Assesses, evaluates, and makes changes to daily shift schedules based on staffing, level of business, and special events on campus.
- Attends serving line station and beverage stations by maintaining appearance, quality, cleanliness, sanitation, and product levels.
- Assists in staff management through coaching, training, maintaining documentation, and communicating to store management.
- Performs cleaning/sanitizing activities that may include, sweeping/mopping floors, bus tables to include cleaning/sanitizing table tops and chairs, assist dish/pot room staff, removal of garbage/trash from unit to approved disposal containers.
- Greets customers, assists customers, takes food and drink orders; may accept payment for items, uses Point of Sale equipment (cash register) as needed.
- Responsible for filling out production worksheets to stock items, track food production, product utilization, shortages, including overproduction and/or spoilage/waste.
- Performs related duties as assigned.
U
University of Illinois at Urbana-Champaign