RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
OUR VALUES
Our organizational values describe our shared beliefs, the principles important to our organization; how we want to treat each other and our guests.
Integrity Performance Environment Fun Collaboration
POSITION SUMMARY
Consistently produce a high-quality snow surface supporting our Resort objective of providing a safe and memorable guest experience.
ESSENTIAL DUTIES (list in order of importance)
This position is responsible for the following “job results”.
Completing summer trail maintenance
Completing summer preventive maintenance on snowmaking equipment
Making Snow (during winter season)
Providing labor support when needed
Supporting Inter-Company requests for events and summer operations
Providing support for capital projects
Adjusting snowmaking equipment as snow and weather conditions change
Monitoring temperature, humidity as well as system air and water pressures
Completing tasks as outlined by Operations Supervisors and Managers
Completing preventative maintenance and repairs on snowmaking equipment
Correct and safe use of snowmaking equipment to include: electric guns, tower low E guns, and ground air water guns
Communicating changes on the hill to the compressor house operations
Complying with OSHA and company procedures, rules, and regulations
Attending regular safety training
Informing Ski Patrol and other departments of unsafe ski conditions
Using proper PPE
Reporting unsafe practices or conditions to Operations Supervisors or Manager
Providing contractors with instructions, labor, materials, and other assistance
Cutting new trails, roads and building sites
Assisting with water and air line repairs
Mowing, weed eating, clearing brush
Providing irrigation and erosion control
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
Education: High School Diploma or proven ability to read, write, perform basic mathematical functions, and aptitude to learn/use computer system(s)
2 years of experience as ops tech II, or equivalent position
Advanced knowledge and Troubleshooting skills of snowmaking and grooming equipment
In field repair of air/water hydrants,
In field repair of Electric, HKD and air water snow guns
In field repair of Snowmobiles
Detailed knowledge of system automation and controls
Ability to operate heavy equipment and grooming machines
Welding/fabricating skills**
Mechanical skills**
Knowledge of basic construction principals**
Electrical experience**
Knowledge of computer software/hardware
Knowledge of telecommunications
Class B CDL
Detailed knowledge of slope air and water system
Drain and valve locations
Hydrant location
Gun locations
Problem areas
Ability to operate compressor house
Pump and Compressor startup and shut down o System Trouble shooting
Ability to operate automated snowmaking equipment
Ability to remotely and manually operate zone flooding system
Management processes knowledge
Hiring procedures
Scheduling
Purchasing and receiving
Incident/Accident procedures
Safety policy and procedures
First Aid/CPR Certification
Completion of Industry training for:
Snow gun Operation, R&M, Troubleshooting
Automation systems and Controls
Current and valid Driver's License
ATV safety course, snowmobile safety course.
Successful completion of Snowmaking/Grooming orientation.
Must be able to identify all ski slopes at Snowshoe and Silver Creek
Specific Experience other than Operations Tech III:
LEADERSHIP
Understands business complexities and assumes responsibility for driving change
Leads employees or teams of employees to achieve goals
Guides employees through periods of change, even during difficult times or in the face of hard business decisions
Exhibits honesty, integrity in an environment of mutual respect and trust, core values, reliability
ENGAGEMENT
Is inquisitive and curious, always asking questions; Seeks new and/or different or ways to improve the business; Thinks outside the box
Is recognized by others (internally and externally) as being engaged in their role, and someone who can often see things that others have not
Inspires, motivates, develops, energizes, and creates engaged employees, with a solid record of employee retention
Demonstrates true passion for the job, the resort, and the company overall
Displays rigorous commitment to the environment, financial and safety of self, business, and inherent risks through stewardship.
COMMUNICATION
Communicates clearly and appropriately - both orally and in writing
Responds to questions or requests in a timely manner
Conducts regular one-on-one and departmental meetings to ensure a good flow of information
Recognizes and rewards the achievement of his/her team and others; Ensures thank-yous are delivered
All communication is down home and strives to improve upon a high level of guest service in a friendly manner
DELIVERY
Achieves high-quality business outcomes for the division as well as delivering good results that help the business overall
Meets or exceeds financial goals, budgets, forecasts
Creates successful strategies that produce results, but is also willing to accept responsibility for shortfalls when appropriate
Ensures a guest driven atmosphere and improves commitment to a service level that exceed our guests’ expectations
Takes steps to provide epic experiences that are wild, memorable and unexpected
FLEXIBILITY
Adapts and is flexible to changing business circumstances across a season, a fiscal year, and/or multiple years; Exhibits willingness to change
Adjusts budgets and reforecasts as needed across the year based on changing business needs
Exhibits flexibility in their thinking, will bend when needed, and will lobby others to change when necessary
Inspires a unified team through understanding was is required for successful, cooperative and fun team success
TRAVEL REQUIREMENTS
Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
Office Environment:
Able to lift, carry, or otherwise move and position a minimum of 20 pounds on an occasional basis.
Manual dexterity to operate a computer and other common office equipment on a constant basis.
Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis.
Ability to work for extended periods of time standing, walking, kneeling, pushing and pulling on an occasional basis.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Mountain Environment:
The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Snowshoe Mountain is committed to a drug free workplace and has an established drug testing policy. This job is identified as a safety sensitive position and you may be tested at random during your term of employment.
An Equal Opportunity Employer