Social Care Network Navigator

Company Overview:

For 67 years, LSA Family Health Service, a community-based nonprofit in East Harlem, has supported thousands of diverse and immigrant families striving to build better lives. LSA provides families with the most critical resources they need – food, clothing, healthcare, education, a safe home, and advocacy services. We believe by supporting and empowering families, our entire community will thrive.

Position Overview:

LSA Family Health Service is seeking a Social Care Network Navigator to join our team as a trusted community partner, connecting East Harlem residents with vital health and social services, including housing support, health access, and resources meeting their unique needs. The Social Care Network Navigator will support residents through education, navigation, advocacy, and ongoing social support to promote health and well-being in our vibrant community.

The ideal candidate has strong Spanish language skills and brings cultural competency and a deep commitment to equity to this role, which will serve a diverse group of residents that includes black and latino communities, new and expectant mothers, the elderly, and other people in a diverse and thriving community. A passion for reducing health disparities and advancing equality is a must.

Key Responsibilities:

• Conduct client screenings and assess health and social service needs.
• Connect residents to community resources, benefits, healthcare, housing, and supportive services.
• Provide education, advocacy, and ongoing navigation support to help clients access needed resources.
• Conduct community outreach, home visits, and participate in health fairs and neighborhood events.
• Build and maintain relationships with community partners to coordinate referrals and services.
• Create and distribute culturally responsive outreach and educational materials.
• Maintain accurate client records, referrals, and case documentation in electronic database systems.
• Promote health equity, cultural competency, and resident-centered services while supporting LSA's mission and community initiatives.

Requirements:

1. A Bachelor's Degree is preferred. Candidates with an Associate's Degree who have more extensive experience in community health work will also be considered.

2. Community Health Work experience is preferred and related certifications are desirable.

3. Experience working with individuals who have asthma and/or providing educational outreach about asthma to the public is preferred.

4. Fluency in Spanish is preferred.

5. Must have a demonstrated commitment to social justice, health equity, and community empowerment

6. Strong interpersonal and communication skills are required for both individual encounters and public engagement. You must be able to communicate clearly both verbally and in writing.

7. Experience working with database or electronic record systems is required.

Pay Range: USD $42,000.00 - USD $49,000.00 /Yr.