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Social Insurance Specialist (Claims Technical Expert) (Central Processing)
Social Security Administration
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Summary
This full time position is located in Central Processing at the Mid-Atlantic Processing Center, 300 Spring Garden Street, Philadelphia, PA 19123.
This position is being filled on a permanent basis.
The full performance level of this position is GS-12.
Learn more about this agency
Summary
This full time position is located in Central Processing at the Mid-Atlantic Processing Center, 300 Spring Garden Street, Philadelphia, PA 19123.
This position is being filled on a permanent basis.
The full performance level of this position is GS-12.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/05/26
Due by 11:59 p.m. ET on July 5, 2026
Location
Few vacancies in the following location:
Philadelphia, PA
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $98,630 - $128,221 per year Pay scale & grade
GS 12
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union Yes
Drug test No Security clearance Not Required Position sensitivity and risk Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number SSA-12994858-26-ICT-CTE Control number 874882300
This job is open to
Help
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Duties
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Technical expert responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases. Provides lead role in technical training and mentoring other employees.
Requirements
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Conditions of employment
Qualifications
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.
Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.); adjudicating, authorizing, investigating or reconsidering claims; and evaluating benefit programs to assess the integrity and quality of operations.
The following time-in-grade requirement must be met by the closing date of this announcement:
Applicant must have 52 weeks at the GS-11 or higher.
SELECTIVE PLACEMENT FACTOR:
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job.
Qualification requirements must be met by the closing date of this announcement.
Time in grade requirement (ICTAP Eligibles Only) must be met by the closing date of this announcement.
Applicants for promotion must have 52 weeks at the GS-11 or higher.
In addition to the minimum qualifications, applicants must be eligible under ICTAP, Certain Military Spouse or VEOA
Education
There is no substitution of education for experience at this grade level.
Additional information
In addition to the minimum qualifications, applicants must be eligible under the following category:
In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 85 or higher to be eligible for selection.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Additional selections may be made for this vacancy six months from the closing date of this announcement.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12994858
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
RESUME: All applicants must submit a resume showing work schedule, hours worked per week, dates of employment, and duties performed. For additional information see: What to include in your resume.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
PROOF OF VEOA ELIGIBILITY: Applicants for consideration under the VEOA appointment authority include those eligible for veterans preference (see below paragraph on Veterans Preference) OR have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period. Applicants must submit a copy of your military discharge certificate (DD 214 member 4 copy), official statement of service from your command if you are currently on active duty, or other proof of eligibility. To be acceptable, the document must show Character of Service. For more information visit the Vet Guide.
VETERANS PREFERENCE: If you are claiming veterans preference for consideration under VEOA, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans Preference (SF 15). Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
Military Spouse Appointing Authority. You may be eligible for an appointment under the Military Spouse Appointing Authority if you are a spouse of: 1) an active duty member of the armed forces; 2) a service member who is 100% disabled due to a service-connected injury; or 3) a deceased service member of the armed forces. Each of these categories has different eligibility criteria that must be met. Individuals applying for consideration under this authority MUST provide the applicable supporting documentation (e.g., documentation verifying marriage, copy of your spouses active military orders, DD-214, copy of a statement from the Department of Veterans Affairs or a branch of the military certifying the service members service-connected disability rating, DD-1300, etc.). You are no longer eligible if you remarry.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education.
How to Apply
Help
To apply for this position, you must provide a complete Application Package which includes:
Your Resume. We recommend you use USA Jobs resume builder for submitting a resume to ensure you include dates of employment for each job listed (month/year) as well as average number of hours (e.g., 40 hours, 20 hours) worked per week. Note: You can copy and paste your existing resume into resume builder. Please review the Tips for Applying for additional guidance.
Proof of ICTAP/Military Spouse/VEOA eligibility
The Occupational Questionnaire
Additional Required Documents (e.g., ICTAP notice, SF-50 Notification of Personnel Action. See Required Documents section).
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
The complete Application Package must be submitted before midnight (EST) on 07/05/2026.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Careers at SSA at Careers@ssa.gov
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Agency contact information
Careers at SSA
Email Careers@ssa.gov Address Central Processing
6401 Security Blvd
Baltimore, MD 21235-0001
US
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
RESUME: All applicants must submit a resume showing work schedule, hours worked per week, dates of employment, and duties performed. For additional information see: What to include in your resume.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
PROOF OF VEOA ELIGIBILITY: Applicants for consideration under the VEOA appointment authority include those eligible for veterans preference (see below paragraph on Veterans Preference) OR have been separated from the armed forces under honorable conditions after 3 or more years of continuous service, including veterans who were separated shortly before completing the required 3-year period. Applicants must submit a copy of your military discharge certificate (DD 214 member 4 copy), official statement of service from your command if you are currently on active duty, or other proof of eligibility. To be acceptable, the document must show Character of Service. For more information visit the Vet Guide.
VETERANS PREFERENCE: If you are claiming veterans preference for consideration under VEOA, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans Preference (SF 15). Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
Military Spouse Appointing Authority. You may be eligible for an appointment under the Military Spouse Appointing Authority if you are a spouse of: 1) an active duty member of the armed forces; 2) a service member who is 100% disabled due to a service-connected injury; or 3) a deceased service member of the armed forces. Each of these categories has different eligibility criteria that must be met. Individuals applying for consideration under this authority MUST provide the applicable supporting documentation (e.g., documentation verifying marriage, copy of your spouses active military orders, DD-214, copy of a statement from the Department of Veterans Affairs or a branch of the military certifying the service members service-connected disability rating, DD-1300, etc.). You are no longer eligible if you remarry.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education.
How to Apply
Help
To apply for this position, you must provide a complete Application Package which includes:
Your Resume. We recommend you use USA Jobs resume builder for submitting a resume to ensure you include dates of employment for each job listed (month/year) as well as average number of hours (e.g., 40 hours, 20 hours) worked per week. Note: You can copy and paste your existing resume into resume builder. Please review the Tips for Applying for additional guidance.
Proof of ICTAP/Military Spouse/VEOA eligibility
The Occupational Questionnaire
Additional Required Documents (e.g., ICTAP notice, SF-50 Notification of Personnel Action. See Required Documents section).
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
The complete Application Package must be submitted before midnight (EST) on 07/05/2026.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Careers at SSA at Careers@ssa.gov
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account.
Expand Hide how to apply
Agency contact information
Careers at SSA
Email Careers@ssa.gov Address Central Processing
6401 Security Blvd
Baltimore, MD 21235-0001
US
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Social Security Administration
Informational Note:
Creating a my Social Security (mySSA) account is a convenient way to access your personal Social Security information online. While not required for this position or the application process, you may wish to learn more about the benefits of having a mySSA account by visiting www.ssa.gov/myaccount.
Agency contact information
Careers at SSA
Email Careers@ssa.gov Address Central Processing
6401 Security Blvd
Baltimore, MD 21235-0001
US
Visit our careers page
Learn more about what its like to work at Social Security Administration, what the agency does, and about the types of careers this agency offers.
Summary
This full time position is located in Central Processing at the Mid-Atlantic Processing Center, 300 Spring Garden Street, Philadelphia, PA 19123.
This position is being filled on a permanent basis.
The full performance level of this position is GS-12.
Learn more about this agency
Overview
Help
Accepting applications
Posted today · Apply by 07/05/26
Due by 11:59 p.m. ET on July 5, 2026
Location
Few vacancies in the following location:
Philadelphia, PA
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $98,630 - $128,221 per year Pay scale & grade
GS 12
Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union Yes
Drug test No Security clearance Not Required Position sensitivity and risk Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number SSA-12994858-26-ICT-CTE Control number 874882300
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