Social Media and Online Community Manager

Iris Energy

San Francisco, CA

JOB DETAILS
SALARY
$95,000–$130,000 Per Year
SKILLS
Alternative Energy, Artificial Intelligence (AI), Audience Development, Calendar Management, Campaigns, Cloud Computing, Content Development, Custom Media, Customer Acquisition, Customer Experience, Investor Relations, LinkedIn, Marketing, Network Operations Center, Online Communities, Performance Analysis, Power Amplifier, Product Marketing, Product Positioning, Product/Service Launch, Social Media, Social Media Marketing, Strategic Planning, Team Player, Technical Marketing, Thought Leadership, Twitter, Writing Skills, YouTube
LOCATION
San Francisco, CA
POSTED
1 day ago

About IRENIREN is a leading next‑generation data center business powering the future with 100% renewable energy. We build, own and operate our data centers and take pride in being at the forefront of sustainable solutions for the ever‑evolving applications of high‑performance compute. We believe that human progress is invaluable, but it should be done in the right way – responsibly, sustainably and having a positive impact on the communities we operate in.Social Media & Online Community ManagerWe're looking for a creative, technically curious, and community‑first Social Media & Online Community Manager to elevate IREN's presence across digital channels and build a high‑impact community around our AI Cloud and infrastructure solutions. You'll play a critical role in defining IREN's voice online – leading content, growing our digital audience, and fostering trust with customers, engineers, developers, founders, and partners.You'll collaborate with Marketing, Commercial, Product, and Investor Relations teams to tell compelling stories, create conversation, and help position IREN as a category leader in infrastructure powering AI.By joining us, you will be contributing to the future of sustainable high‑performance compute and the local communities we strive to have a positive impact on.Job Requirements5 – 10 years of experience in developer community, technical marketing, or social media roles, preferably in cloud, AI, or infrastructure sectorsProven ability to grow and engage technical/developer audiencesStrong writing skills and ability to explain technical concepts in clear, engaging waysFamiliarity with key platforms popular with tech audiences (X, LinkedIn, YouTube, Discord, Reddit) and community tools/analyticsData‑oriented mindset to optimize community and content strategiesSelf‑starter, collaborative, and comfortable in a fast‑paced, high‑growth environmentJob ResponsibilitiesReporting to the Social Media Strategist, the Social Media and Online Community Manager is responsible for:Social media content & execution:Execute and manage IREN's day‑to‑day social media presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit, and emerging platforms, in line with the strategy and direction set by the Social Media Strategist.Manage and maintain the editorial calendar, scheduling content in alignment with product launches, events and the Investor Relations calendar, as directed by the Social Media Strategist.Produce and publish content that is relevant, insightful, and visually engaging, working within the approved content pillars and brand guidelines established by the Social Media Strategist.Develop and implement a content calendar across key social channelsCollaborate with Content Marketing, Product Marketing, Commercial and Investor Relations teams to develop reactive content and ensure content consistency and impactManage content scheduling and conduct pre‑publish quality checks across all channels, including copy, links, and formattingOnline community growth & engagement:Moderate and manage day‑to‑day community activity to ensure productive and inclusive conversationIdentify and support power users, early adopters, and advocates to drive organic community growthBuild and nurture IREN's technical community through platforms like Discord and RedditLaunch engagement programs (e.g. AMAs, community spotlights, office hours) to foster trust, connection, and two‑way dialogueBrand voice & positioning:Apply and uphold IREN's brand voice consistently across all digital touchpoints.Ensure messaging aligns with IREN's strategic narrative.Translate technical updates and roadmap developments into audience‑appropriate, commercially relevant content.Analytics & insights:Track platform analytics, community sentiment, and content performance.Report findings to the Social Media Strategist to inform ongoing strategy insights and feedback loop, including real‑time optimisation opportunities.Provide real‑time feedback from users and prospects to inform product positioning and customer experience.Thought leadership & brand activation:Support campaigns, launches, event activations, and thought leadership initiatives by amplifying IREN's presence online.Coordinate with the wider marketing and events teams to extend the reach of content and event moments.Identify opportunities to participate in trending conversations or cultural moments relevant to AI infrastructure and cloud.Compensation & BenefitsAt IREN, we offer a highly competitive compensation package that includes base salary, annual performance incentives, and opportunities to build long‑term wealth through equity programs. These offerings are part of our broader Total Rewards package, thoughtfully designed to support your health, well‑being, and long‑term success.Annual compensation range of $95,000 – $130,000. Actual compensation will be determined based on factors such as experience, qualifications, and market data for the region.Total Compensation package may be inclusive of short‑term and long‑term incentives.Relocation (as applicable and based on successful candidate circumstances)Medical, dental, and vision insurance coverage – 100% company paid for employees, 75% company paid coverage for dependents.Company‑paid life and disability insurance.Voluntary life, critical illness, and accident coverage available.Health Savings Accounts (HSA) – when combined with the High‑Deductible Health Plan.Employee Assistance Program and wellness resources.401(k) retirement plan with company match.Financial wellness tools and resources.Paid Time Off (PTO) and paid holidays.Flexible work arrangements.Opportunities for advancement and internal mobility.Training and personal development opportunities.Company events and team‑building activities.Equal Opportunity EmployerIE US Operations Inc., the employing entity and proud member of the IREN group, is an equal opportunity employer committed to creating an inclusive workplace. We evaluate qualified applicants and do not discriminate against protected characteristics under applicable legislation. By applying for this position and submitting your resume and application materials, you consent to the processing of your personal information in accordance with our Job Applicant Privacy Statement available on our website at www.iren.com.#J-18808-Ljbffr

About the Company

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Iris Energy