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Social Media Jobs in Miami, FL

Social Media & Community Manager

Athyna

Miami, FL(remote)

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JOB DETAILS
SKILLS
Billing, Cadence, Caption Writing, Community Support, Consumer Branding, Customer Service Evaluation, Customer Support/Service, English Language, Facebook, Graphic Design, Mobile Applications, Online Communities, Organizational Skills, Problem Solving Skills, Social Media, Software Administration, Sustainability, Talent Platform, Time Management, Video Editing, Writing Skills, YouTube
LOCATION
Miami, FL
POSTED
Today
Social Media & Community Manager, are you there?

Hey there! We're looking for a Social Media & Community Manager for a faith-based health and wellness brand focused on helping people realign body, mind, and spirit through Scripture and science. If you're awarm community builder and a calm, reliable problem-solver with Canva and CapCut, keep reading!

100% Remote
Salary in USD
LATAM - Reporting to the US, CST timezone
Full Time
GB Advanced English

About our client

You will be working for our client, a faith-based health and discipleship brand that is growing through a guided course, a mobile app, a book, and an online community focused on helping believers care for their health as an act of worship. They serve individuals, pastors, and churches, and are currently in a build phase, launching their app, growing their community, and preparing for a book release.

About Athyna

Athyna is a Global Talent Platform, helping align world-class talent with the best employment opportunities across the globe.

We believe in the future of work. That's why we are a 100% globally distributed team across 5 continents. We believe in people, and we value freedom, integrity, quality, and sustainability.

We're proudly carbon neutral as an organization. We're very keen on social impact - we truly care about everyone on our team, and we want to make the world a better place for all of us.

In your day-to-day, you will
  • Own the daily health and activity of the member community inside the brand's app, welcoming new members and sparking daily conversation
  • Post prompts tied to daily rhythms like devotional, movement, breathwork, and nourishment, and lead engagement during seasonal challenges
  • Moderate the community respectfully against guidelines, keeping the space encouraging and safe, and escalate sensitive issues to the team
  • Monitor the customer support inbox, answering questions within one business day, including subscription, billing, app troubleshooting, and course access
  • Route pastor, church, and partnership inquiries to the right person on the team
  • Maintain a living FAQ and saved replies, and flag recurring issues so the team can fix root causes
  • Execute the organic social strategy across Instagram, Facebook, TikTok, and YouTube Shorts, maintaining a consistent posting cadence
  • Write captions and hooks in the brand voice, and engage from the brand account by replying to comments and DMs
  • Deliver a concise weekly report on community engagement, support volume, response time, and challenge participation, translating numbers into insight
Skills you have
  • 2+ years managing online community and/or customer support for a consumer brand, ideally in health and wellness, faith, or a subscription app
  • Calm, clear, and warm in customer support, treating every question as a chance to serve
  • Strong writing skills, able to match and carry a brand voice and make people feel welcomed
  • Organized, reliable, and self-managed, able to hit deadlines without being chased
  • Comfortable reading basic analytics and turning them into a short, useful report
  • Mission-aligned: enthusiastic about and respectful of a Christian faith-and-wellness mission
Skills that will make you stand out
  • Hands-on experience with Instagram, TikTok, Facebook, and YouTube, plus a social scheduling tool
  • Comfortable with light video editing and graphic design (Canva, CapCut)
  • Familiarity with HubSpot, GoHighLevel, Squarespace, or Typeform
  • A track record of running online challenges or cohort-based programs

About the Company

A

Athyna

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