Social Media Coordinator

• Multi-Brand Content Management: Coordinate, schedule, and publish daily content across multiple client social media accounts, ensuring 100% accuracy and strict adherence to individual brand guidelines. 

• Content Creation: Conceptualize, produce, edit, and publish high-quality daily content (engaging copy, vertical video, graphics) that fosters connection and encourages audience action. Collaborate with internal designers, copywriters, and video editors to produce high-quality social assets (graphics, reels, TikToks, and copy). 

• Campaign Scheduling: Own the multi-channel editorial calendar, ensuring a consistent and strategic publishing cadence. 

• Community Engagement: Actively monitor and moderate client social channels—responding to comments, managing direct messages.

• Client Reporting: Gather and analyze data from various social platforms to help build comprehensive monthly performance reports, highlighting key wins, engagement metrics, and strategic recommendations for clients. 

• Trend Spotting: Keep a constant pulse on trending audio, viral formats, and algorithm changes across TikTok, Instagram, and LinkedIn to proactively pitch fresh content ideas for our client roster. 

• Account Coordination: Support the Project Management team by tracking client feedback, managing approval workflows, and ensuring editorial calendars are updated and approved on time. 

• Agency Agility: Proven ability to manage multiple projects, switch between distinct brand voices, and prioritize tasks in a fast-paced, deadline-driven environment. 

• Platform Fluency: In-depth knowledge of business management tools across major social networks (Instagram, TikTok, LinkedIn, YouTube, Facebook). 

• Social Tech Stack: Experience using social media scheduling and listening tools (e.g., Sprout Social, Loomly, Later, or HubSpot) and project management software (e.g., Teamwork, Asana, ClickUp, or Monday.com). 

• Basic Content Creation: Hands-on experience with quick-turn creative tools like Canva and CapCut to create, edit videos and on-the-go content capturing. 

• Client-Facing Communication: Strong written and verbal communication skills; comfortable and professional when communicating with client contacts and internal stakeholders. 

• Organization & Detail: Exceptional proofreading skills and an eagle-eye view for detail—because typos on a client's page are a no-go. 

We are the go-to global agency for creative, meaningful, and impact-driven storytelling. For more than 18 years, The Mosaic Group has been building the visibility and credibility of companies & influencers. Our expertise with diverse markets allows our clients to stand out and reach target audiences including the important Hispanic, African-American, and Caribbean consumers with the right media and the right message. We maximize visibility for our global clients through innovative, integrated and impact-driven communications.