Patterson isn't just a place to work, it's a partner that cares about your success.
One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.
Job Summary
The Social Media Manager is responsible for leading the strategy and execution of social mediaand online community initiatives to build brand credibility, drive engagement, and support demand generation and business objectives. This role is accountable for complex social media programs to include data analytics, leading day-to-day publishing, evolving channel strategy in partnership with leadership, and collaborating cross-functionally to enhance brand visibility.
Essential Functions
Lead execution of social media strategies and campaigns aligned with business goals, delivering measurable improvements in brand awareness, engagement, and traffic across priority platforms while ensuring content is compliant with legal and regulatory requirements; create resources to guide internal teams on social media best practices and brand amplification
Develop and manage a comprehensive editorial calendar aligned to campaigns, product launches, events, and business priorities, while ensuring platform specific content themes, cadence, and messaging are tailored across target audiences
Develop and publish high impact, engaging content—including short form video, customer interviews, behind-the-scenes content, product features, growth stories, clinical transformations –that strengthens brand identification and encourages audience participation and sharing
Collect user-generated content (UGC) to identify emerging platforms, content trends, and promotional tactics; translate findings into forward looking social media recommendations
Build, manage, and grow online communities by establishing trusted relationships with followers (e.g., practices, suppliers, employees) while representing the brand with a consistent and authoritative voice; engage in real-time dialogue, respond timely to comments, and escalate any customer issues to appropriate teams
Accountable for social media analytics, optimization, and KPI reporting & dashboards; provide recommendations and implement cross functional improvements based on insights
Optimize social media performance by conducting A/B testing on messaging, formats, and audience targeting, while proactively monitoring algorithm changes, platform enhancements, and emerging social trends relevant to B2B and healthcare audiences
Partner closely with Marketing, Sales, and Digital teams to integrate social media into demand generation, campaign, and website strategies to amplify lead-generation campaigns and priority initiatives
Foster positive relationships with key opinion leaders (KOLs), industry associations, and partners and monitor industry trends and social media conversations
Serve as a primary contact for external agencies/vendors and provide oversight to ensure outcomes, timelines, and quality standards are met
Represent the organization at events, customer locations, and supplier engagements to capture content, conduct interviews, and support high quality video and multimedia production
Comply with Company and department policies and standards; performs other duties as assigned
Minimum Requirements
Bachelor's Degree in Communications, Marketing, Business, or a related field, or equivalent education and/or experience
5 years of experience in marketing or social media management for a B2B brand, agency, or equivalent environment
Preferred Requirements
Experience in healthcare, medtech, or distribution industry
Experience supporting demand generation and sales driven marketing campaigns
Skills and Abilities
Strong written and verbal communication skills; ability to simplify complex topics for diverse audiences and collaborate effectively with internal and external stakeholders
Strong interpersonal and persuasive communication skills; ability to represent the brand onsite, conduct interviews, and support video production
Strong proficiency in social media platforms (e.g., LinkedIn) and social media management tools
Experience creating or directing short form video and editing high quality, brand appropriate visual content in a deadline driven environment
Strong project management, planning, and organizational skills; ability to effectively manage timelines and multiple initiatives and deliverables
Ability to analyze data, identify trends, and apply insights
Familiarity with CRM and/or marketing automation platforms
Physical and Cognitive Demands
Communicate/Hearing Frequently
Communicate/Talking Frequently
Learn New Tasks or Concepts Frequently
Make Timely Decisions in the Context of a Workflow Frequently
Complete Tasks Independently Constantly
Maintain Focus Constantly
Remember Processes & Procedures Constantly
Stationary Position (Seated) Constantly
Vision Constantly
Hand/Eye Coordination Occasionally
Bend Rarely
Complete Tasks in a Noisy Environment Rarely
Feeling/Grasping/Handling Rarely
Move/Traverse Rarely
Repetitive Motions Rarely
Working Environment
Travel Requirements
What's In It For You: (
We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
Full Medical, Dental, and Vision benefits and an integrated Wellness Program
401(k) Match Retirement Savings Plan
Paid Time Off (PTO)
Holiday Pay & Floating Holidays
Volunteer Time Off (VTO)
Educational Assistance Program
Full Paid Parental and Adoption Leave
LifeWorks (Employee Assistance Program)
Patterson Perks Program
The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.
$77,200.00 - $100,333.33
EEO Statement
Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.
An Equal Opportunity Employer
Patterson Companies, Inc., is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
Patterson Companies, LLC. is a 48 state irregular route common carrier. We have operated successfully because of our commitment to our drivers and our customers. At Patterson Companies, LLC. service to the driver and customer is our number one priority and we look forward to continued success by working together as a team organization. A profitable partnership between the company and our drivers ensures the highest quality service for our shippers.
Patterson Companies, LLC. is a member of the ATA, NASTC and the North Carolina Trucking Association. We hold a “Satisfactory” Safety rating from the Department of Transportation. We are extremely proud of our drivers and their safety record.