Artificial Intelligence (AI), Best Practices, Content Development, Copy Writing, Detail Oriented, Documentation, Facebook, Machine Tool, Multiplatform/Cross-Platform, Organizational Skills, Record Keeping, Reporting Skills, Social Media, Trend Analysis
Summary:
Responsibilities:
- Review and make daily approval and rejection decisions on user-submitted video content based on established content guidelines.
- Identify and escalate grey-area content that requires additional review or policy clarification.
- Partner with internal stakeholders to revise and expand content guidelines as new content scenarios emerge.
- Source and identify potential content creators across social platforms to expand the contributor pipeline.
- Maintain accurate records of moderation decisions to support audit trails and trend analysis.
- Identify opportunities to automate or streamline portions of the moderation workflow using AI-assisted tooling.
- Provide regular reporting on content volume, approval rates, rejection reasons, and flagged patterns.
Requirements:
- Hands-on experience managing organic social media for a brand, including content publishing, copywriting, and community engagement.
- Working knowledge of platform norms, content formats, and best practices across major social channels (Instagram, TikTok, Facebook, etc.).
- Experience in a role requiring high-volume daily decision-making with strong attention to detail.
- Strong judgment and comfort making consistent decisions in ambiguous situations.
- Organized and self-directed, with the ability to manage a daily workload independently.
Preferred Skills:
- Experience writing or maintaining process documentation, guidelines, or playbooks is a plus.
- Curiosity about or experience with AI tools is a plus.
A
Axelon Services Corporation