Chick-Fil-A – Social Media Publisher
Are you passionate about content creation, storytelling, and connecting with guests through digital platforms? Do you thrive in a creative environment where your ideas can strengthen community and brand engagement?
Join Chick-fil-A as a Social Media Publisher and be part of a team that values hospitality, creativity, and meaningful guest experiences. In this role, you will help share the story of our restaurant through engaging content, promotions, and community-focused communication.
Responsibilities:
- Consistently create, upload, and manage daily social media content related to upcoming events, featured menu items, and special promotions for the day, week, or month
- Develop creative and original posts that effectively promote events, products, and restaurant initiatives
- Create and present a monthly content strategy to the Director of Operations and/or immediate supervisor for review and approval
- Plan and execute engaging biweekly contests across social media platforms to encourage guest interaction and community involvement
- Capture and share high-quality photos and videos that highlight guest experiences, team culture, and restaurant events
- Feature memorable dine-in and drive-thru guest moments on digital platforms to strengthen community connection
- Maintain communication with Directors and Team Members to coordinate content involving guests, events, or notable interactions
- Monitor social media accounts daily and respond promptly to guest comments, messages, questions, compliments, suggestions, and concerns
- Uphold a positive online presence by engaging with guests professionally and strengthening brand reputation
- Ensure all captions, posts, and written content maintain excellent grammar, punctuation, and spelling standards
- May be required to work in multiple restaurant locations based on business needs.
Qualifications:
- 2 years experience in social media management, digital marketing, or content creation preferred
- Strong photography and video editing skills, with the ability to create professional-style visual content
- Creative mindset with a strong eye for branding, storytelling, and engagement
- Excellent written communication skills with strong grammar and attention to detail
- Strong organization skills and ability to plan content ahead of schedule
- Ability to collaborate effectively with leadership and team members
- Self-motivated and able to identify opportunities to capture meaningful content throughout daily operations
- Ability to work flexible hours, including special events or promotional campaigns
Benefits:
- Flexible schedule
- Employee discount
- Opportunities for creative leadership and professional growth
Benefits
- Employee discount
- Flexible schedule