Social Service Coordinator

 
 JOB SUMMARY
The Social Service Coordinator is responsible for planning, developing, implementing, maintaining, evaluating, and overseeing the Family Self-Sufficiency (FSS) program designed to increase the economic self-sufficiency of low-income families and thereby reduce their need for subsidized programs and services. The FSS Specialist assures that FSS program participants are linked to various supportive services needed to achieve self-sufficiency. This position works directly with FSS program participants, helping each to set, pursue, and accomplish personal and family self-sufficiency goals, including obtaining and/or advancing in employment, education pursuits, job training, homeownership, and other goals that will allow residents to become independent of public assistance.
Social Service Coordinator is additionally responsible for organizing events and planning activities for public housing participants that are engaging, life enriching and decrease isolation. This is achieved by coordinating with suppliers and vendors for resources and calculating costs and expenses with a budget limitation.
PRIMARY RESPONSIBILITIES

• • Plans, implements, directs, and evaluates the Family Self-Sufficiency Program in accordance with regulations by the US Department of Housing and Urban Development (HUD).
• • Develops or assists with the development of the Action Plan policies for the program with recommendations of the Program Coordinating Committee.
• • Coordinates and participates in the preparation and maintenance of program materials, reports, and records such as assessments, financial records, activity reports, and case management records.
• • Maintains data regarding Family Self Sufficiency Services and accomplishments and prepares reports summarizing the data.
• • Serves as liaison among and between related departments and agencies whose goals and daily work product relates to the Family Self-Sufficiency program including, but not limited to, housing choice voucher, public housing, finance, and other service agencies.
• • Networks with community agencies, determines key leadership from these agencies and coordinates the formation and ongoing viability of the Program Coordinating Committee to provide services, technical assistance, and policy guidance.
• • Initiates relations with various employers, employment agencies, and apprenticeship programs in an effort to provide clients with job opportunities.
• • Aggressively and thoroughly markets and promotes the FSS program to residents of public housing and Housing Choice Voucher Program tenants; plans and implements outreach;

• orientation sessions; conducts interviews with participants to determine the nature and extent of their needs; develops a contract of participation with each head of household and guides them in developing appropriate and achievable self-sufficiency goals.
• • Assesses service needs of the program participants, and through one-on-one case management, goal setting, referrals, and monitoring assist participants in accessing appropriate public or private community agencies to obtain specialized types of assistance.
• • Coordinates supportive services for program participants in areas such as educational /vocational opportunities, employment services, financial literacy, personal, health, childcare, transportation, homeownership, and economic development needs in order to lessen and/or remove barriers to self-sufficiency.
• • Monitors progress toward logic model outcomes and ensures that outcomes are met or exceeded prior to the end of the grant period. Reviews case records to update and monitor client needs.
• • Monitors client escrow account balances, audits accounts for interim and final withdrawals, and researches residents’ eligibility for escrow credit.
• • Organizes and plans events for public housing residents.

 
MINIMUM QUALIFICATIONS
Education
Two (2) year college degree in Human and/or Social Services, Business Administration, Civil Service Exam (Project Manager) or not less than four (2) years of related experience.
Licenses and Screening
Must possess and maintain a valid Pennsylvania Driver’s license and fully insurable driving record. Must have the ability to successfully pass a pre-employment drug, criminal and driving screening.
Knowledge
Must be able to carry out written and oral instructions. Must be able to work well with the program participants, subordinates and co-workers. Must have knowledge of professional business office practices.
 
Starting Wage $17.19 or more dependent on experience.
 
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