SOCIAL SERVICE COUNSELOR 1, 2, 3 or 4A

State Of Louisiana

Kenner, LA

JOB DETAILS
SKILLS
Binary Search Tree, Calendar Management, Case Management, Communication Skills, Community and Social Services, Compensation and Benefits, Criminal Justice, Customer Relations, Documentation, Establish Priorities, Facebook, Health Insurance, Information Technology & Information Systems, Insurance, LinkedIn, Medical Assistance, Medical Equipment, Military, Needs Assessment, Options Analysis, Probation/Parole, Problem Solving Skills, Public Safety, Purchasing/Procurement, Regulations, Resolve Customer Issues, Retirement Plan, Risk, Social Media, State Government, Team Lead/Manager, Team Player, Time Management, Training/Teaching, Treatment Plan, Twitter
LOCATION
Kenner, LA
POSTED
2 days ago

SOCIAL SERVICE COUNSELOR 1, 2, 3 or 4A

Salary

Depends on Qualifications

Location

Kenner, LA

Job Type

Classified

Job Number

415-26-071 EJD

Department

DOC-Adult Probation & Parole

Opening Date

07/14/2026

Closing Date

7/28/2026 11:59 PM Central

  • Description
  • Benefits
  • Questions

About this Job

Louisiana Department of

Public Safety & Corrections -

Corrections Services

www.doc.louisiana.gov

Division of Probation & Parole - Adult

Kenner, Louisiana

At the Louisiana Department of Corrections, our mission is to promote public safety and strengthen communities through fair, professional, and responsive corrections services. We are committed to protecting the people of Louisiana with integrity, accountability, and a deep respect for the rights and dignity of all.

This position will provide direct and indirect services to male and female offenders currently on Probation and Parole supervision within East Baton Rouge/West Baton Rouge Parish that are a potential high-risk for overdose. This position will work to reduce overdoses through providing education and through collaboration with treatment centers and harm reduction organizations in the area.

Why work for DOC?

  • Culture: DOC values and supports employees through numerous recognition programs, creating a sense of community, prioritizing internal promotional opportunities, clear communication, and professional development.
  • Growth: Professional growth is encouraged at DOC through numerous avenues.
  • Benefits: DOC offers a generous benefits package including; a defined benefit pension plan, health insurance that is also available post retirement, at least 10 paid holidays, sick and annual leave that rolls over from year to year, paid or time off accrued for hours worked over 40 per week, a deferred compensation plan, a flexible benefits plan, alternate work schedules etc. Alternative work schedules including 4/10's MAY be an available benefit for certain positions upon meeting the policy requirements.

Please visit our website by clicking here to learn more about DOC, our facilities, and our mission.

An ideal candidate should possess the following competencies:

Building and Supporting Teams: The ability to combine ones actions and efforts with others to work toward achieving a common goal.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Minimum Qualifications

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

  • Obtains and prepares social histories of clients for information to be reviewed by treatment teams and for use in referrals to other agencies.
  • Participates in the decision making process of the treatment team including formulating therapeutic activities and recommending a treatment plan.
  • Manages a caseload by scheduling appointments, evaluating client progress in counseling sessions, and making recommendations to the treatment team.
  • Coordinates admissions, discharges, and follow-up services within various programs.
  • Serves as liaison between the client, family, and the agency/institution.
  • Assists in the procurement of needs such as institutional placements, transportation, financial assistance, medical equipment, shelter, food, clothing, etc.
  • Assists in determining eligibility for services provided.
  • Makes recommendations to the criminal justice system or to employers concerning a clients progress, including occasional court appearances.
  • Positions that provide addictive disorder counseling services require certification or eligibility for certification as a Counselor in Training (CIT), or a current practice credential as a Certified Addiction Counselor (CAC), Registered Addiction Counselor (RAC), or Licensed Addictive Counselor (LAC) issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor, pursuant to the Addictive Disorders Practice Act, LA RS. 37.3386-3390.6
  • Positions that provide addictive disorder prevention services require certification or eligibility for certification as a Prevention Specialist in Training (PSIT), or a current practice credential as a Certified Prevention Professional (CPP), Registered Prevention Professional (RPP), Licensed Prevention Professional (LPP) issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor, pursuant to the Addictive Disorders Practice Act, LA RS. 37.3386-3390.6

Work Environment:

Employee will work with Offenders.

Position-Specific Details:

Appointment Type: JOB APPOINTMENT

  • A job appointment is a temporary job lasting up to four years; however, should a permanent position become available, the employee may be converted to a probational appointment.
  • This position may also be filled as a probational appointment if a non-temporary position becomes available in the recruitment process.
  • If filled by probation, a permanent classified LA State employee, if selected, may be required to accept a probational appointment.

Career Progression Group: SOCIAL SERVICE COUNSELOR 1, 2, 3, or 4A

  • Filled at the highest level of experience of the selected applicant.
  • Salary depends on the level of experience.

Other Important Information:

  • Any degree, certificate, special license, or DD-214 must be verified by official documentation prior to hire.
  • Any qualifying experience that is based on college credit/college hours should have an accompanying transcript for verification.
  • This is a 24-hour facility.
  • Applicants may be required to work shift work
  • This Agency is a Drug-Free Workplace.

How to Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

  • Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
  • There is no guarantee that everyone who applies to this posting will be interviewed. The hiring supervisor/manager has 90 days from the closing date of the announcement to make a hiring decision. Specific information about this job will be provided to you in the interview process, should you be selected.
  • To view and apply to any of our other postings we currently have available, click HERE.

The Louisiana Department of Public Safety and Corrections - Corrections Services is an Equal Opportunity Employer and does not discriminate based on any non-merit factor, including disability.

For further information about this vacancy, contact:

Laura Guillory

Probation & Parole Human Resources Department

DOC_P&P_HR@la.gov

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

  • New Years Day
  • Martin Luther King, Jr. Day,
  • Mardi Gras,
  • Good Friday,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Veterans Day,
  • Thanksgiving Day and Christmas Day.
  • Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

  • Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
  • Teachers Retirement System of Louisiana (www.trsl.org),
  • Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you currently a permanent classified employee of Louisiana State Government (STATE EMPLOYEE)?

  • Yes
  • No

02

Are you currently a permanent classified employee of the Department of Corrections/Corrections Services (Adult DOC)?

  • Yes
  • No

03

How did you hear about this position?

  • Civil Service Website or social media
  • Recruitment Event
  • Newspaper Ad
  • DOC Website
  • DOC Employee Referral
  • LinkedIn
  • Indeed
  • ZipRecruiter
  • Glassdoor
  • Monster
  • Facebook/Instragram
  • Twitter
  • Other

04

BST: Building and Supporting Teams - How well do you work with others to achieve shared goals and contribute to a positive team environment?

  • I avoid teamwork, create conflict, or don't contribute.
  • I contribute to team efforts with encouragement and guidance.
  • I work well with others, contribute consistently, and support the team.
  • I unite teams, build trust, and help others work through conflict.

05

BST: Building and Supporting Teams - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

06

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

  • I struggle to understand customer needs, provide clear information, or resolve issues.
  • I respond to customer needs with some support and build basic working relationships.
  • I understand customer needs, communicate clearly, and deliver timely, reliable service.
  • I anticipate customer needs, build trust, and deliver personalized, proactive service.

07

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

08

MAJ: Making Accurate Judgments - How do you make decisions when faced with choices, risks, or limited information?

  • I make reactive or delayed decisions and sometimes overlook risks, priorities, or potential bias.
  • I try to weigh options but struggle when there's uncertainty, competing priorities, or unclear outcomes.
  • I make timely, well-reasoned decisions by using available information, context, and trade-offs.
  • I make sound decisions in complex situations, lead others through ambiguity, and adapt as new information emerges.

09

MAJ: Making Accurate Judgments - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm

About the Company

S

State Of Louisiana