SOCIAL SERVICE COUNSELOR 1, 2, OR 3 - ALEXANDRIA

State Of Louisiana

Alexandria, LA

JOB DETAILS
SALARY
$2,838–$5,113
SKILLS
Analysis Skills, Background Investigation, Calendar Management, Clinical Assessment, Communication Skills, Community and Social Services, Customer Relations, Customer Support/Service, Data Analysis, Documentation, Establish Priorities, Follow Through, Hospital, Information Technology & Information Systems, Insurance, Maintain Compliance, Military, Needs Assessment, Options Analysis, Patient Admissions, Policy Development, Problem Solving Skills, Procedure Development, Process Management, Psychiatry and Mental Health, Psychology, Regulatory Requirements, Resolve Customer Issues, Risk, State Government, Strategic Planning, Substance Abuse Treatment, Time Management
LOCATION
Alexandria, LA
POSTED
6 days ago

SOCIAL SERVICE COUNSELOR 1, 2, OR 3 - ALEXANDRIA

Salary

$2,838.00 - $5,113.00 Monthly

Location

Alexandria, LA

Job Type

Classified

Job Number

223367

Department

LDH- Central Louisiana Human Services District

Opening Date

07/17/2026

Closing Date

7/27/2026 11:59 PM Central

  • Description
  • Benefits
  • Questions

About this Job

Why work for CLHSD?

Vision: CLHSD excels at making lives better.

Mission: to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities.

Philosophy: to integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources.

We're looking for a Social Service Counselor 1, 2, or 3 to serve as the first point of contact with patients to intake and refer services to clients applying for admission to the clinic and for clients being released from the hospital. Documents screening and works closely with other clinic staff to schedule appointments to refer to appropriate sources.

Join us and make a meaningful difference in the lives of individuals and families in your community.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.

Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Building Trust: The ability to create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes.

Developing Plans: The ability to create structured strategies and plans that support the achievement of defined goals and objectives.

Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.

Managing Time: The ability to prioritize tasks, meet deadlines, and allocate time to ensure timely completion of work goals.

Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications

Three years of social services experience; OR

Six years of full-time experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NECESSARY SPECIAL REQUIREMENT:

Positions that provide addictive disorder counseling or prevention services will require certification or eligibility for certification issued by the Addictive Disorder Regulatory Authority (ADRA), or its successor.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

  • Coordinates the referral process of all clients requesting services and routes them to appropriate services. This includes taking phone calls, non-emergency walk-in clients and scheduling high-risk and priority populations as indicated.
  • Conducts brief clinical assessment to determine need for admission for mental health and/or substance abuse services.
  • Assess the urgency of need for clinic services and schedule appointments accordingly.
  • Complete necessary documentation of registration forms and enter client information in Carelogic.
  • Communicate with the referring hospital and/or community agency to ensure that appropriate information is obtained in a timely fashion and to address case-specific problems with continuity of care.
  • Make clinical assessments regarding the appropriateness of referrals and make alternative referrals as necessary.
  • Serves as a back-up crisis worker.
  • Address specific problems with access to care with the supervisor and/or clinical manager.

Position-Specific Details:

Appointment Type: This position may be filled by a probational appointment.

Location: This vacancy is located at the Central Louisiana Human Services District. This announcement serves to fill vacancies in our Caring Choices Clinic in Alexandria / Jonesville.

Compensation: Note regarding the advertised pay range: The advertised maximum amount listed is the maximum salary a person can make while in this title/level over their career and not the maximum amount we are allowed to pay a new hire.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Central Louisiana Human Services District

5411 Coliseum Blvd.

Alexandria, La 71303

Shawanda.Gordon@clahsd.org

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

CLHSD is an Equal Opportunity Employer.

All prospective new hires will be subjected to employment eligibility verification via the federal governments E-Verify system.

All prospective new hires are required to pass a drug screening and a criminal background check.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

  • New Years Day
  • Martin Luther King, Jr. Day,
  • Mardi Gras,
  • Good Friday,
  • Memorial Day,
  • Independence Day,
  • Labor Day,
  • Veterans Day,
  • Thanksgiving Day and Christmas Day.
  • Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

  • Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
  • Teachers Retirement System of Louisiana (www.trsl.org),
  • Louisiana School Employees Retirement System (www.lsers.net), among others

01

BTr: Building Trust - How well do you create a safe and supportive environment where others feel comfortable speaking up, sharing ideas, and acknowledging mistakes?

  • I withhold information, dismiss input, and damage psychological safety.
  • I am honest and open, listen to others, and support safe dialogue.
  • I build trust through honesty, empathy, and open conversation.
  • I build trust across groups, encourage openness, and protect psychological safety.

02

BTr: Building Trust - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

  • I struggle to understand customer needs, provide clear information, or resolve issues.
  • I respond to customer needs with some support and build basic working relationships.
  • I understand customer needs, communicate clearly, and deliver timely, reliable service.
  • I anticipate customer needs, build trust, and deliver personalized, proactive service.

04

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

  • I resist direction, ignore feedback, and need reminders to complete tasks.
  • I follow direction with reminders and often need clarification or support.
  • I follow direction reliably, adjust to feedback, and complete tasks on time.
  • I adapt quickly, follow through, and help others adjust as needed.

06

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm

About the Company

S

State Of Louisiana