Social Service Provider

Social Service Provider

Salary

$65,131.76 - $95,090.40 Annually

Location

Town Center: 211 East Pleasant Run Road, DeSoto, TX

Job Type

Regular Fulltime

Job Number

01327

Department

Administration

Division

CARE Team

Opening Date

06/30/2026

Closing Date

7/15/2026 11:59 PM Central

FLSA

Exempt

• Description
• Benefits
• Questions

Description

The purpose of the position is to work as a member of the Desoto C.A.R.E Team as the behavioral health expert - providing a combination of functions within the C.A.R.E Team office and the surrounding community, to include crisis intervention, prevention and follow-up, behavioral health screening and assessment, and referrals to community resources and providers. This position will respond to 911 crisis calls that have been identified as a behavioral health concern or social service need and provide case management, individual and group psychoeducation and psychosocial and behavioral health needs. This position will be able to partner with law enforcement, the medical community, schools, families, and social services agencies in a collaborative effort to assist individuals in need. The individual must possess strong knowledge of the principles, methods, techniques and practices of working with individuals experiencing psychosocial and behavioral health needs within the community and have the ability to communicate effectively with diverse cultures and socio-economic populations. Other duties include documenting and maintaining information and files, contacting outside agencies, and facilitating cooperative efforts.

Specific Duties and Responsibilities

• Responds to 911 call that have been identified as having a behavioral health or social service need. Ability to de-escalate crisis situations and work collaboratively with police and fire departments. Initiates contact with individuals identified by C.A.R.E Team staff that may need support, and to assess and identify needs;
• Fields community inquiries regarding services, educates community on C.A.R.E Team services, and handles referral and linkage to community services as appropriate;
• Assists individuals experiencing psychosocial or behavioral health needs by conducting interviews and needs assessments; providing education and intervention services, providing information on available community services, contacting outside agencies and scheduling referral appointments, developing recommendations for referrals, and utilizing community resources to aid in recovery planning;
• Develops plans of action by interviewing individuals, contacting agencies and scheduling appointments, explaining court processes, providing referrals and follow-up, and ensuring delivery of services;
• Maintains documents and information by preparing summaries of cases, documenting referrals and needs, maintaining notes on all interactions, and filing reports and documents;
• Ensures service delivery by interacting and working with cooperating community partnerships and agencies;
• Advocates effectively within the service delivery system to facilitate needs services for individuals and to protect the rights of those served;
• Performs other assigned duties.

Qualifications

• Master's Degree in Social Work or related field;
• Two years of related case management work experience;
• Or equivalent training, education, and/or experience; and
• Valid Driver's License.

Supplemental Information

• Knowledge of City policies and procedures;
• Knowledge of generally accepted administrative procedures and practices;
• Knowledge of Microsoft Office Suite.
• Skill in the operation and use of standard office software which includes databases and

presentation programs, along with standard Microsoft products;

• Skill in communicating effectively both orally and in writing; and
• Ability to effectively communicate, both verbally and in writing, with co-workers, the public,

and elected and appointed officials;

• Ability to work self-sufficiently in a fast-paced environment, with skill and attention to

detail;

• Ability to read, analyze and interpret complex materials, budgets, and related

documents;

• Ability to establish and maintain working relationships with City administration, other

employees, and the general public.

Employee Benefit Information

Health Insurance- BCBS

Dental Insurance- BCBS

Vision Insurance - EyeMed Insight

Flexible Spending - Payflex

Employees can set aside pre-tax dollars to pay for yearly out of pocket medical expenses. Subject to IRS annual limits and restrictions.

Life Insurance- Dearborn National

The City provides each employee with a life insurance policy of 3 times their annual salary up to a maximum of $150,000.

Voluntary Term Life Option- Dearborn National

This is additional low cost life insurance available to employees and their dependents.

Employee Assistance Program- Deer Oaks

Assists in recommending counselors for any city employee experiencing personal problems.

Education Pay

Employees can receive a monthly additional pay for Associates, Bachelors, Masters and PHD degrees.

Social Security

Employee participates at 7.65% contribution with matching city funds.

Texas Municipal Retirement System

Employees participate in a statewide retirement program at 7% contribution with a city match of 2:1.

Five years vesting, 20 years retirement at any age.

Vacation

Non-civil service employees accrue 6.67 hours per month (2 weeks per year).

All police employees accrue 10 hours per month (3 weeks per year).

All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year).

Sick Leave

Non-civil service employees accrue 10 hours per month (3 weeks per year).

All police employees accrue 10 hours per month (3 weeks per year).

All Fire employees accrue 15 hours per month (7.5 - 24 hour shifts a year).

Holidays

Non-civil service employees receive 13 paid holidays per year including one personal or "floating" day.

Longevity Pay

Earned at a rate of $4 per month.

This is calculated on number of years of service up to and including 25 years (maximum $1200).

Workers Compensation

Workers compensation coverage is provided for all employees.

Fire/Police

Eligible for Education/Certification pay.

Deferred Compensation Plans- Mass Mutual/Empower

Payroll deduction for employee participation. City does not contribute.

01

Are you a Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW)?

• Yes
• No

02

Do you have a valid Social Service licensure to practice?

• Yes
• No

Required Question

Employer City of DeSoto

Department Administration Address 211 E. Pleasant Run Road

DeSoto, Texas, 75115

Phone 972-230-9643